TYDAL Product Reviews App

TYDAL Product Reviews App

評價 (3,656)

整體評分
5
各級評分數量
  • 97% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
編輯時間:2024年1月22日

Used to be great however over a month ago emails stopped being sent to my customers. I messaged Rivo but still not fixed Its been over a week with no update as to when it's being sorted. Looking to find a new platform now :(

SHOPFAIRY
英國
使用應用程式 大約1年
TYDAL 已回覆 2023年1月30日

Thank you for the wonderful review! 🤩 We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

2023年8月8日

amazing app, the costumer service is the best! helped me alot, amazing support team (Pete) and i reccomend everybody

Tricky Breeze
以色列
使用應用程式 13天
TYDAL 已回覆 2023年8月10日

Thanks so much for your awesome review! We're thrilled you loved our app and found our support amazing! 🙌🏼 We're here to help always, and we truly appreciate the recommendation!
- Lea & Rivo Team

編輯時間:2024年1月19日

I unfortunately haven't had a great experience with this app. It's been 25 days since a review request has been sent and the tech team hasn't been able to solve the problem in that time. As a small business, reviews are so important to establishing a trustworthy brand, and I've missed out on hundreds of opportunities to establish that trust in the three weeks the app hasn't been working. I've communicated frequently wish customer service to no avail. If you're looking for an app to gather customer feedback, help build your brand, and for a customer service team that quickly resolves issues, then I'd look elsewhere.

Mischief Games
美國
使用應用程式 大約1年
TYDAL 已回覆 2022年11月27日

Thanks for using our app! If you have any questions or if we can help along the way, please feel free to reach out to us anytime. 😊 Best regards, Kevin

2023年2月3日

Yeah I won the people that help me are great and very informative! I really enjoyed being able to talk to somebody that was educated and put me in the right direction

TDC Visuals
美國
使用應用程式 13天
TYDAL 已回覆 2023年2月5日

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

2023年5月18日

Very easy to use and understand for a new user. Guidance and help is readily available. I was assisted by MICA who was quick to give assistance when needed, she even managed to give me some tips regarding my store. Very thankful to Rivo and MICA. Thank you.

thetinycompany
英國
使用應用程式 大約1年
TYDAL 已回覆 2023年5月18日

Thank you for sharing your experience with us, we appreciate your kind words! We're glad that Mica was able to assist and provide you with valuable tips. If there's anything else we can do to improve your experience with the app and our support team, please don't hesitate to reach out. We're always here to help! - Lea, Rivo Support Manager

2022年6月23日

Pete was very helpful! I used this app to be able to give my customers a possibility to give my products a review. And so far it all looks very good and i am thankful for the help that i got from Pete!

Milo Cosmetics
瑞典
使用應用程式 13天
TYDAL 已回覆 2022年6月23日

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin

2023年6月13日

Rivo is a very helpful tool that I will strongly recommend to all online owners. Rivo is a great tool for businesses.

DaystarKing
美國
使用應用程式 13天
TYDAL 已回覆 2023年6月15日

Thank you for your kind words! We're so glad to hear that you found our app to be a helpful. We appreciate your recommendation! 🙌 - Lea, Rivo Support Manager

2023年4月29日

Paul is an awesome guy, helped out instantly and gave me great support - defo worth a promo, or 2!!

In all seriousness, great support - fast, fun, and efficient!

MiniWave
英國
使用應用程式 13天
TYDAL 已回覆 2023年5月1日

Thank you for the kind words! It's great to hear that you had a positive experience with our app. We pride ourselves on delivering fast and efficient support. Thank you for choosing Rivo! - Lea, Rivo Support Manager

2023年3月5日

Had a very pleasant experience - Arianne helped me with everything and gave really good service!

Can absolutely recommend

ZARL
丹麥
使用應用程式 13天
TYDAL 已回覆 2023年3月6日

Thank you so much for your recommendation! It means a lot to us and we're glad to have provided you with a pleasant experience.
Much appreciated, Kevin

2022年5月17日

Galera, Instalei hoje, Instalem e depois me agradece, é fora do normal, melhor que muitos apps pagos, o suporte é incrível, muito bom !!!

Loja ShopiStart
巴西
使用應用程式 13天
TYDAL 已回覆 2022年5月17日

Maravilhoso! 🙌 Muito obrigado por escolher nosso aplicativo e compartilhar o feedback positivo! Se surgirem outras perguntas ou se pudermos ajudar ao longo do caminho, sinta-se à vontade para entrar em contato conosco a qualquer momento. Tudo de bom, Kevin