TYDAL Product Reviews App

TLDR: Awful app, Had a horrific time with the support staff in the end had to uninstall this app and move to a different review service that we are beyond satisfied with.

Installed this app, didn't look too bad, had a alright feature set for the price, shortly after installing we noticed that review requests were being sent out immediately despite having set them in the app to send 14 days after dispatch, we flagged this to support and a ticket was opened after months of chasing and asking for a timeline on the resolution we got nothing, not being able to bear the harm being caused, and not receiving any reviews due to the immediate request(Before customers had received their orders) we were left with no choice to remove this app from our store and move over to a different provider that we are extremely happy with.

We will not be using this service ever again and I encourage you not to either!

Awesome! The response time was quick, and Adrian who assisted me was very helpful and professional. Looking forward to the reviews from our customers. Thanks for this cool app, keep it up!

Always have a good experience with their customer service. 10/10

This app is highly recommended to anyone who is starting an online business. The support team is also incredible and very helpful. They even gave me extra tips to customize my store.

A special shoutout to — SAM & Jammie
I can't say enough good things about the TYDAL app! It has completely transformed the way we manage our Shopify store, making the entire process seamless and efficient. The features are user-friendly and have added immense value to our operations. The team was incredibly responsive and went above and beyond to ensure all our questions were answered and everything was set up perfectly. Excellent service and an amazing app! Highly recommend! Very Satisfied

The only thing that comes to mind is a big WOW! I chatted with Jamie and one, she helped me very quickly and two, she advised me on a few things regarding my store and gave me some really motivating words. Thank you from the bottom of my heart!

Customer service is amazing. Easily installed. I recommend this app for starter or seasoned stores.

I would specially recommend anyone about this app. It's easy to install and the support team is always there to help you out wherever you are stuck. Great app. Eagerly waiting for more updates.

Exceptional Customer Service by Jamie
Jamie provided outstanding customer service during my recent interaction. They were extremely knowledgeable, patient, and went above and beyond to ensure all my queries were addressed promptly. Jamie's professionalism and friendly demeanor made the entire process smooth and stress-free. Their guidance was clear and helpful, making it easy for me to understand and implement the solutions provided. I am thoroughly impressed with the level of support I received and would highly recommend Jamie to anyone in need of assistance. Keep up the great work, Jamie!

Highly recommend! from it's countless features on a free plan nothing beats it than paying any more subscriptions especially when you're just new on dropshipping and just about to build your first ever store and if you're into minimalist look then definitely go with TYDAL. They also have a lovely customer support Jamie who's willing to provide any help that you ask for and voluntarily gives suggestions to make your store overall better!