TYDAL Product Reviews App

TYDAL Product Reviews App

評價 (3,799)

整體評分
5
各級評分數量
  • 97% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
編輯時間:2024年5月13日

I have been using this app since October. The app has not been able to email requests for a review to any customers. Customer service acknowledged the issue and said the development team was addressing it. Unfortunately, there was never a resolution to the issue, and they suggested I try a different app.

Did anyone else have issues with the review request feature automatically emailing review requests once an order was delivered?

Higher Gallery
美國
使用應用程式 7個月
2022年8月22日

Maria was very helpful and provided a-class support. Can recommend without the fear of someone being disappointed!

AMPCHAMPMENT
德國
使用應用程式 7天
TYDAL 已回覆 2022年8月22日

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and for recommending us to the community! All the best, Kevin

2022年4月7日

Abbie was great, whilst I was waiting for her to help me she provided me with other app advice. 5 stars

Lydy
澳洲
使用應用程式 7個月
TYDAL 已回覆 2022年4月7日

Thank you so much for your kinds words and 5-stars! 🤩 Much appreciated, Kevin

2023年10月24日

Great customer service!

SO BEARDED
美國
使用應用程式 7天
TYDAL 已回覆 2023年10月31日

Thank you for giving us a positive review! Let us know if there's anything else we can do to help you in the future.
- Kevin & Rivo Team

2023年4月30日

Paul was perfect... He helped me with everything I need and more.. He was very excellent. Thanks very much

Sincrex Pet Shop
美國
使用應用程式 7天
TYDAL 已回覆 2023年5月1日

Thank you for your kind words! We are delighted that you had an excellent experience. We appreciate your feedback and value you as our customer! - Lea, Rivo Support Manager

2023年8月8日

TOP Quality A+ Customer service!! Just that alone makes me want to keep the app forever! thank you so much!

Elite Power - Elevated Health
美國
使用應用程式 7天
TYDAL 已回覆 2023年8月10日

We're so glad that you're loving our app! We'll keep working hard to ensure you have a fantastic experience always! Thank you so much for your kind words and support! 😊
- Lea & Rivo Team

2022年5月11日

Great service as always and very helpful I highly recommend use of the app. In fact I am also using the loyalty rewards app

Pink Cactus Trading Company
美國
使用應用程式 7個月
TYDAL 已回覆 2022年5月11日

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Thanks, Kevin

2022年7月12日

I used this app to add to my current store, Betty was a fantastic help made it very quick and simple process. Thanks Betty and Rivo looking forward to using this app!

Holistic Crystal
英國
使用應用程式 7個月
TYDAL 已回覆 2022年7月12日

Thanks for the 5-Star review! We greatly appreciate you using the app and are so glad that you are happy with our customer services. 🙂 All the best, Kevin

2023年3月28日

Arianne is the best, within seconds of installing the app, she was responding to my messages and helping me out, looking forward to seeing how this app goes - so far it's very professional and everything works very smoothly, plus great support from Arianne :D

Sundried Shilajit Australia
澳洲
使用應用程式 7天
TYDAL 已回覆 2023年3月28日

Your feedback has made our day! 🤩 We're so glad you had a wonderful experience with our services. We take pride in delivering exceptional work and providing outstanding customer service. Thank you for choosing us and for sharing your wonderful feedback!
Cheers, Kevin

2022年11月3日

Really helpful service. Easy to use and has helped grow my store! Special shoutout to Abbie for her help, Thank you

Kitchen Aid
英國
使用應用程式 7天
TYDAL 已回覆 2022年11月3日

So glad that you love our app and services so far! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin