TYDAL Product Reviews App

TYDAL Product Reviews App

評價 (3,809)

整體評分
5
各級評分數量
  • 97% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2023年3月18日

It was a very nice conversation with Jel Ma'am and she helped me very quickly.
I'm glad to hear that you had a nice conversation with Jel and that she was able to help you write your review quickly! Writing a review can be a challenging task, but with a little bit of guidance, it can be a breeze.

shopehind
印度
使用應用程式 7天
2023年1月11日

Great service! Did a great job not only on their own platform but also giving great advice to your store. I totally recommend it!

TakeTodayLife
美國
使用應用程式 7天
TYDAL 已回覆 2023年1月11日

Thanks so much for the 5-Stars and for recommending us to the Shopify community! 🌟Cheers, Kevin

2022年11月17日

Ik heb de app zelf nog niet gebruikt. Heb hem net geïnstalleerd. Je kan aanpassen volgens huisdesign en dat is de reden dat ik deze app koos. De klantenservice is snel en accuraat. Pete voegde onmiddellijk een aantal features toe.

House of Baboon
比利時
使用應用程式 7天
TYDAL 已回覆 2022年11月17日

Heel erg bedankt voor het kiezen van onze app! Als u vragen heeft of als we u op weg kunnen helpen, kunt u altijd contact met ons opnemen. 😊 Proost, Kevin

2022年7月19日

I have just started using the app and am still in the design and learning phase. I do love all the options and looking forward to using them. I have to say that the customer has been the ABSOLUTE BEST in comparison to the other apps I use. Lance, has helped me so much today and I really appreciate it! keep up the good work. thank you

Freshly Plum
美國
使用應用程式 7個月
TYDAL 已回覆 2022年7月25日

Hey, Freshly Plum team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team would be delighted to assist you!
Best regards, Kevin

2023年6月12日

Definitely must-have app in your shop. Really convenient free plan to start with and of course ultra helpful support!

Ladibelle
波蘭
使用應用程式 7天
TYDAL 已回覆 2023年6月15日

Thank you so much for your kind review! We're glad that you found our app convenient and that our support team was helpful. We're always here to help if you need anything! - Lea, Rivo Support Manager

2023年3月4日

Very helpful support from Jel! Truly the best! Friendly and great comminucation. Great app. Recommended

Cecilia Nordstrom Chocolates
瑞典
使用應用程式 7天
TYDAL 已回覆 2023年3月6日

Your kind words mean a lot to us, and we're grateful for the opportunity to serve you. Thank you for recommending us!
Cheers, Kevin

2023年8月27日

An incredible app, with fast responses that exceed your expectations. I was extremely satisfied with my experience dealing with them. Thank you!

PureCharm Beauty
以色列
使用應用程式 7天
TYDAL 已回覆 2023年8月30日

Thank you so much for sharing your awesome feedback about our app! We always strive to go above and beyond for our customers! 🙌 It makes us happy knowing you had a fantastic experience with us!
- Lea & Rivo Team

2022年11月16日

We just finished setting up this app on our storefront and are excited to see it at work. We really loved the service. The service was kind and courteous. Thank you for your patience with us old people LOL.

PJ-Bey Emporium
美國
使用應用程式 7天
TYDAL 已回覆 2022年11月16日

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! Let us know anytime if there's anything else we can do to help. 🙂 Thanks, Kevin

2022年12月27日

I recommend this app to everyone because of the customer service and the user friendly functions. Just got done chatting with Paul and he gave me great encouragement and a few tips for more exposure to my store! I can't describe how in awe I am of the niceness of the customer service and employees. Keep doing what you're doing. Thank you ALL.

HTMunlimited
美國
使用應用程式 7天
TYDAL 已回覆 2022年12月27日

Thank you for the wonderful review and for recommending us to the Shopify community! Your honest feedback means everything to us and we're glad that you feel we're on the right track! If there's anything else we can do to help, please don't hesitate to let us know. Our team here at Rivo will be delighted to assist you. 🙌 Best regards, Kevin

編輯時間:2024年5月13日

I have been using this app since October. The app has not been able to email requests for a review to any customers. Customer service acknowledged the issue and said the development team was addressing it. Unfortunately, there was never a resolution to the issue, and they suggested I try a different app.

Did anyone else have issues with the review request feature automatically emailing review requests once an order was delivered?

Higher Gallery
美國
使用應用程式 7個月