TYDAL Product Reviews App

TYDAL Product Reviews App

評價 (3,795)

整體評分
5
各級評分數量
  • 97% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2023年8月9日

Great service is being provided by Rivo, and they offer free service to begin with which is incredible

Healthifyme
印度
使用應用程式 1天
TYDAL 已回覆 2023年8月11日

Thanks for the amazing review! 🙌 We're thrilled that you loved our app and service. Thanks for choosing Rivo! 💙
- Lea & Rivo Team

2023年4月14日

Excellent customer service. Abbie was very friendly and helpful. Would definitely recommend this app

AdoremeGiftshop
美國
使用應用程式 1天
TYDAL 已回覆 2023年4月14日

Awesome! Thank you so much for the 5-stars and for recommending us to the Shopify community!
Cheers, Kevin

2023年3月3日

O app é muito bom e o atendimento foi espetacular. Há muito tempo não via um atendimento tão divertido.

Kalira
巴西
使用應用程式 1天
TYDAL 已回覆 2023年3月6日

Sua avaliação colocou um grande sorriso em nossos rostos! Muito obrigado por tomar o tempo para compartilhar seu feedback.
Abraços, Kevin

2023年7月26日

Paul was so super helpful and answered all my questions. This app will be so useful and I have to say the customer service is excellent!!! As a small business owner, having a great product review app is so useful to my business. Thank you so much, Paul!!! Amazing customer service!!!! :)

Finchley
美國
使用應用程式 1天
TYDAL 已回覆 2023年7月28日

Thank you for your kind words! 😊 We’re thrilled to hear that you found our app useful for your store. It’s customers like you who make our day! Thanks again and we're here to assist you every step of the way.
- Lea & Rivo Team

2023年9月19日

Product was not working properly, as the status of my reviews were not properly showing. They would not give a timeline for a fix, and their communication with me was spotty and they would go radio silent for long periods of time. I did not get the sense that they cared about my business at all. Issue was never resolved.

NOVA NAILS
美國
使用應用程式 大約1個月
TYDAL 已回覆 2023年9月21日

Hi Nova Nails,

This is Lea from Rivo! Thank you for bringing this to our attention, and so sorry for the trouble this issue has caused. I've reached out to you to offer help and resolve this issue. Please feel free to reply to our email thread or contact me directly at lea@rivo.io. We would be happy to assist you in any way we can.

Best regards, Lea

2023年9月24日

Great app + the customer service was really helpful!!
10/10 would recommend.

BridgeMart
阿拉伯聯合大公國
使用應用程式 1天
TYDAL 已回覆 2023年9月29日

Thanks for taking the time to leave a review! So glad you had a great experience with our app and found our support helpful. We appreciate the recommendation! 👍🏼
- Lea & Rivo Team

2023年1月25日

Abbie was terrific! I quickly spoke to two representatives (different apps) who were extremely helpful within a 30min window (shout out to quick replies ). Abbie was a delight to talk to! I won't ever hesitate to reach out to the Rivo staff!

Ijon'Ana's Way
美國
使用應用程式 1天
TYDAL 已回覆 2023年1月25日

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin

編輯時間:2022年8月2日

Just started with this review app but have used others from Rivo and all work perfectly. Look forward to see how well this review app works as well. Lance was amazing and helped me with all I needed to get done quickly

Lift Up Clothing LLC
美國
使用應用程式 1天
TYDAL 已回覆 2022年8月2日

Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you ever have any questions or if we can help along the way, feel free to reach out to us anytime! All the best, Kevin

2023年2月5日

Paul was fantastic. He was super quick to answer all of questions. Excellent customer service @ rivo. Highly recommended.

Lovavos
澳洲
使用應用程式 1天
TYDAL 已回覆 2023年2月5日

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

2023年5月31日

the app is very easy to install. Chatted with customer support and it was very friendly. Didn't use the app yet as the store isn't launched.

feelflexed.
瑞士
使用應用程式 1天
TYDAL 已回覆 2023年6月2日

Thank you so much for taking the time to share your experience with us! We're glad to hear that you found our app easy to install and our customer support friendly. Don't hesitate to reach out if you need any assistance in the future! - Lea, Rivo Support Manager