TYDAL Product Reviews App , 2,143 則評價
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Jel was extremely helpful with what I needed, and quick as well. I am very pleased with the service. Thank you so much! Also, the email limit was removed, which I was so appreciative about.
Thanks a ton for your awesome review! We're thrilled to hear that you loved our app and service. Have a great day ahead! 🎉
Great review app. I have been using for couple of months now. Support team is very helpful.
Thanks for the feedback! Happy to hear that you're enjoying the app and finding our support team helpful. Feel free to reach out if you need help with anything! Cheers!
- Lea & Rivo Team
easy to use, set up and great / prompt service. Rivo coming for that # 1 review and UGC spot.........
Thank you so much for your awesome feedback! 😊 We're thrilled you found our app easy to use and set up. Your kind words mean a lot to us, and we truly appreciate your support!
- Lea & Rivo Team
Mica was amazing! Super friendly, efficient, awesome help! Thank you!
Thank you so much for the kind words! Glad our team could assist. It was our pleasure to help. Have a fantastic day!
- Lea & Rivo Team
So far had good experience with the app and paul from the support team was super helpful and ill check out the other rivo apps
Thank you for sharing your feedback! We're glad our support team could assist you. Have fun exploring our apps too! 😊 Please don't hesitate to reach out if you need help!
- Lea, Rivo Support Manager
Looks like a great app with great service. Mica was very helpful and gave me some tips for launching.
Thank you so much for your awesome review! We're thrilled that you enjoyed our app and found our team helpful. We're here to support you every step of the way! Feel free to reach out anytime if you need more tips or have any questions. Thanks again!
- Lea & Rivo Team
Product was not working properly, as the status of my reviews were not properly showing. They would not give a timeline for a fix, and their communication with me was spotty and they would go radio silent for long periods of time. I did not get the sense that they cared about my business at all. Issue was never resolved.
Hi Nova Nails,
This is Lea from Rivo! Thank you for bringing this to our attention, and so sorry for the trouble this issue has caused. I've reached out to you to offer help and resolve this issue. Please feel free to reply to our email thread or contact me directly at lea@rivo.io. We would be happy to assist you in any way we can.
Best regards, Lea
Jel really went the extra mile! She helped me and really did extra. FIVE stars for customer service.
Thank you so much for your kind words! It really means a lot to us to hear that our team was able to help you and provide excellent customer support. We appreciate your business and look forward to serving you again soon! - Lea, Rivo Support Manager
I’m just getting started using it, but the pop up feature has been great for gaining customers. Paul was awesome to work with in customer service and went above and beyond!
So happy to hear that you're enjoying the app! 🎉 we always strive to go the extra mile to make our merchants happy. If you ever need assistance, we're here for you!
- Lea & Rivo Team
Rivo truly feels like a friend! Their team is not only responsive but also genuinely cares. It's rare to find such a heartwarming and reliable app experience.
Thank you so much for your kind review! We're glad to hear that you find our app and support to be reliable. We strive to provide the best experience for all our users. 😊
- Lea & Rivo Team