TYDAL Product Reviews App

TYDAL Product Reviews App

評價 (3,654)

整體評分
5
各級評分數量
  • 97% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2022年12月20日

Customer Service is Excellent & Easy Installation. Will give four start because I have just installed it so I can not say much about performance. Will review again after using for a while

Bodycreativity Products
坦尚尼亞
使用應用程式 9天
TYDAL 已回覆 2022年12月27日

Hi Bodycreativity Products team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best wishes, Kevin

2022年6月16日

La aplicación es CASI perfecta. Sólo le falta que se pueda hacer multilingüe en la UI. El soporte técnico es realmente ESTELAR, world class.

37sur
西班牙
使用應用程式 7天
TYDAL 已回覆 2022年6月17日

¡Gracias por tomarse el tiempo de su día para dejarnos una evaluación! Me complace decir que tenemos más funciones en camino muy pronto, ¡y sus sugerencias son excelentes! Los envié a nuestro equipo de desarrollo, pero si tiene detalles adicionales que le gustaría incluir, háganoslo saber en cualquier momento. 🍻 Saludos, Kevin

2022年12月18日

Good service, also offers extra help unrelated to the actual app.
Very good overall, would recommend.

Smarta ritplattan
瑞典
使用應用程式 3天
TYDAL 已回覆 2022年12月19日

Thanks so much for the review! 🙂 Our goal is to exceed your expectations and would love to hear your feedback on how we could have made your experience a 5-Star review. Just drop us a line anytime. Best regards, Kevin

2022年10月17日

Je viens d’installer l'app, je ne peix pas encore dire si elle me convient. En tout cas l'assistante Arianne, était super.

officialskateshop
法國
使用應用程式 3天
TYDAL 已回覆 2022年10月25日

Hé, l'équipe officielle du skateshop ! 👋
Il suffit de vérifier pour voir comment vous aimez l'application jusqu'à présent. Notre objectif est que vous et tous nos marchands viviez une expérience 5 étoiles, donc toutes les pensées, suggestions, questions ou préoccupations seraient géniales ! 😊 N'hésitez pas à nous envoyer un message. Notre équipe se fera un plaisir de vous aider !
Cordialement, Kévin

2023年10月1日

The Rivo Review App is a game-changer for anyone who frequently relies on product reviews before making a purchase. This nifty little app simplifies the process of finding and sharing reviews, making it a must-have tool for savvy shoppers and review enthusiasts alike.

BlisssMe
美國
使用應用程式 3天
TYDAL 已回覆 2023年10月4日

Thank you so much for your kind words about our app! We're thrilled to hear that it's been a game-changer for you. Is there anything we can do to improve your experience further? Let us know!
- Lea & Rivo Team

2022年10月9日

I'm still just getting started with everything and will have to see how it goes but I have to say support was quick and very nice. She is really good at helping with anything you need.

DRAGON FOXX
美國
使用應用程式 3天
TYDAL 已回覆 2022年10月17日

Hey, DRAGON FOXX team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best regards, Kevin

2023年4月22日

I would recommend this app and the customer service was great. I was helped super fast. I am enjoying the app.

Ela Mari Boutique
美國
使用應用程式 1天
TYDAL 已回覆 2023年4月24日

Hey there, Mariela! This is Lea, Support Manager at Rivo, and I wanted to thank you for taking the time to leave us a review and share your feedback. I was wondering if there's anything we can do to make your experience even better? We really appreciate your input, so don't hesitate to let us know! Have a great day! 😊

2023年3月22日

This app is great, they make it super easy for small businesses and people starting out. The live chat is 5 stars, they provided me with alot of general shopify tips and tricks i didnt know!

Knus.
英國
使用應用程式 大約2小時
TYDAL 已回覆 2023年3月23日

Thank you for your positive feedback about our app and services. We're always looking for ways to improve and provide our customers with the best possible experience. May I kindly ask what we could have done better to earn a 5-star rating from you? Your feedback is important to us, and we appreciate any suggestions you may have to help us improve our app and services. Thank you for taking the time to share your thoughts with us.
Best regards, Kevin

編輯時間:2022年4月3日

I just downloaded the app and had some issues with initial setup, but support was great and that helped me a lot. However, the app doesn't have 2 features that are very important to me (a way to customize colors in the review request emails, plus a way to stop those emails from sending to my wholesale customers who already get a review request on the platform where they purchase from me wholesale), so I ended up deleting the app.

Buckaroo Bling
美國
使用應用程式 大約1小時
2023年5月15日

It's nice but could be great if we can transfer reviews from Etsy store.
That will help a lot too...

Alice Jewel
美國
使用應用程式 大約1小時
TYDAL 已回覆 2023年5月16日

Hi Alice! Thank you for your feedback! We do have an option to import reviews from other platform. We'd be more than happy to lend a hand. I've reached out to you to get everything sorted out. Our aim is to make things right for you and provide the best possible support. Looking forward to speaking soon! Cheers! - Lea, Rivo Support Manager