TYDAL Product Reviews App , 2,065 則評價
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根據評分
The customer service is good and on point. I am about to learn how to use the app and request my first review but so far so good
Thanks for your feedback! We're glad to hear you're satisfied with our customer service. We're here to help you every step of the way to make sure you have the best experience possible! Let us know if there's anything we can do to make your experience even better. Cheers! - Lea, Rivo Support Manager
Once you uninstall the app, It just leaves their reviews there causing your site not to be usable for a day or 2 cause customers will see 2 reviews on your page one that you want and one from this supplier.
Issue was sorted promptly with Lea her service was exceptional!!!
Hi Santic,
Lea here from Rivo! Thank you for letting us know and so sorry for the trouble with leftover code.
I've sent you an email to reach out and get to the bottom of this issue.
Feel free to contact me back anytime at lea@rivo.io.
Regards,
Lea
seems to be what i need for now, i have not been able to fully test the app so far but for now it looks just fine.
Thank you for sharing your thoughts! We're always striving to enhance the app and provide the best user experience possible. We're all ears and eager to help! ❤️
- Lea & Rivo Team
I only gave it 4 stars, due to only being on the app so far for 5 minutes, so I'm unable to really judge on how the app is at the moment. I can say; I don't have any negative thoughts. So far. Mica was really good in assisting me via chat however.
Thanks for the feedback! We're glad our support team was able to help. As you continue using the app, feel free to share more thoughts. We value your opinion!
- Lea & Rivo Team
Very helpful and efficient.
Thank you for your time to leave a review! We strive to provide the best customer experience possible, and we are always here to help you further. If there's anything else we can assist you with or if you have any questions, please don't hesitate to reach out to our support team.
- Lea & Rivo Team
Very easy to use and understand for a new user. Guidance and help is readily available. I was assisted by MICA who was quick to give assistance when needed, she even managed to give me some tips regarding my store. Very thankful to Rivo and MICA. Thank you.
Thank you for sharing your experience with us, we appreciate your kind words! We're glad that Mica was able to assist and provide you with valuable tips. If there's anything else we can do to improve your experience with the app and our support team, please don't hesitate to reach out. We're always here to help! - Lea, Rivo Support Manager
super fast customer service, Abbie was incredibly helpful, even suggesting a few other things to help my store look good.
really appreciated the help
Thank you so much for the review! So glad that you had a great experience with us. If there's anything we can do to improve your experience, please feel free to reach out! We're here to help.
- Lea & Rivo Team
It's nice but could be great if we can transfer reviews from Etsy store.
That will help a lot too...
Hi Alice! Thank you for your feedback! We do have an option to import reviews from other platform. We'd be more than happy to lend a hand. I've reached out to you to get everything sorted out. Our aim is to make things right for you and provide the best possible support. Looking forward to speaking soon! Cheers! - Lea, Rivo Support Manager
Pete deserves a raise
Thank you so much! Your kind words made our day. Please let us know if there's anything we can do to improve your experience.
- Lea & Rivo Team
I have just started using the app and am still in the design and learning phase. I do love all the options and looking forward to using them. I have to say that the customer has been the ABSOLUTE BEST in comparison to the other apps I use. Lance, has helped me so much today and I really appreciate it! keep up the good work. thank you
Hey, Freshly Plum team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team would be delighted to assist you!
Best regards, Kevin