TYDAL Reviews , 1,995 reviews

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy-to-use interface, smooth integration with Shopify, and efficient performance. They value its customizable features, particularly the automatic review request, for effectively managing customer reviews and increasing sales. Many also highlight the responsive and supportive customer service. Even the free version offers a range of useful features.

February 12, 2024

Customer support in itself makes this app worth a 5-star! Every time I am struggling to figure something out they have a customer service rep quickly respond to my inquiry. Everyone has been super helpful, especially Arianne who helped me to finally figure out how to import reviews after my many failed attempts. The app is easy to navigate and customize and even has a ton of benefits just on the free account, though upgrading is definitely worth it too!

Lux and Lye
United States
About 1 year using the app
TYDAL replied February 14, 2024

So happy to hear our app and support have been such a hit for you! Thanks for the 5-star shout-out. We're always here to help, especially with those tricky bits. Enjoy the app and its many benefits! 😊
- Kevin & Rivo Team

February 9, 2024

very good support by jel, she helped me get back my lost reviews , and also added star review in product collection section, overall assistance was great from her...decent FREE review app...must try

Haygriv Foods
India
10 months using the app
TYDAL replied February 13, 2024

Thrilled to hear our support made a difference and you're enjoying the app! Thanks for recommending us. Here if you need more help. 🌟
- Kevin & Rivo Team

March 5, 2024

so far in my exploration of the app, it's very self explanatory. If you have questions about anything, customer service answers almost immediately. I like what they have to offer in the Free version of the app. Once I pick up more views and emails, I'll be sure converting to the Paid version.
Looking forward to learning more!

Healing Hands Oasis
United States
11 months using the app
TYDAL replied March 6, 2024

Thanks for sharing your positive experience! We're glad you find the app intuitive and our customer service helpful. Excited for your growth and to have you with us! 🚀
- Kevin & TYDAL Team

April 3, 2024

Very great customer service! I am still investigating all the app's features but so far it looks very good. Jamie was really nice and helpful. I had a question about the app and she replied literally in five seconds. Impressive service! 5 stars well deserved!

North Pole Christmas Shop® Italia
Italy
About 1 year using the app
TYDAL replied April 5, 2024

Thrilled you're enjoying the app and our speedy support! Exploring all features takes time, and we're here to help every step of the way. Thanks for the 5 stars! ⭐
- Kevin & TYDAL Team

February 15, 2024

Having product reviews for your products is a no brainer and Rivo automatically sends out review requests for you and the app is straight forward and easy to set up. If however you hit a problem the support team is available on chat and get things sorted in no time. I can highly recommend this app. Great stuff and special thanks to Paul for his help today. Sorted my problems out

Camping Fridge South Africa
South Africa
About 1 year using the app
TYDAL replied February 16, 2024

Thank you for your kind words! So glad to hear that our app has made review collection seamless for you. If there's anything else we can do, please let us know.
- Kevin & TYDAL Team

February 21, 2024

Tydal Product Review App has been a game-changer for our Shopify store! The seamless integration and user-friendly interface have made it incredibly easy for our customers to leave reviews. The app has helped us build trust with potential buyers and increase sales. We highly recommend Tydal to any Shopify store looking to showcase customer feedback effectively. Thank you, Tydal, for enhancing our online presence and customer engagement!

My Neon Lights
United Kingdom
7 months using the app
TYDAL replied February 23, 2024

Thrilled that our app has been a game-changer for your store! Thanks for the high praise and recommendation. We're here to support your success! 🚀😊
- Kevin & TYDAL Team

March 4, 2024

Great product - the free plan is awesome and perfect for the start of my store. It offers everything I need with no branding. Fully customisable so it matches my theme.
Also, they have a great team on the support side who are answering really fast via the embedded app chat. Awesome work folks! PS: SAM ROCKS!

MiruMiru
Romania
About 1 year using the app
TYDAL replied March 6, 2024

Wow, thanks for the amazing review! We're so glad the free plan fits your store perfectly and that we could help you out. Here's to your success! 🌟
- Kevin & TYDAL Team

March 28, 2024

Received help from Sam who was fantastic, very quick to respond and knowledgeable to solve my problem. Would definitely recommend this app to other online stores!

showerspassuk
United Kingdom
8 months using the app
TYDAL replied March 29, 2024

Thrilled to hear we were able to assist you effectively! Thanks for recommending us. 😊
- Kevin & TYDAL Team

February 7, 2024

Customer support was amazing and so quick. Had an issue with importing reviews, was given clear instructions and troubleshooting options to make it work, and was successful. Arianne was amazing help and so fast to reply. 10/10!

Power By Naturals
United States
About 1 year using the app
March 26, 2024

Cannot recommend highly enough, easy to integrate, support staff respond within a couple minutes and are incredibly helpful

AlphaCanineGear
United Kingdom
Over 1 year using the app
TYDAL replied March 27, 2024

Wow, thank you for the glowing recommendation! We're so happy about your positive experience with our support team and integration process. 😃
- Kevin & TYDAL Team