TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,793)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

October 19, 2022

goede app en fijne service, snel geholpen met problemen.
er zijn veel verschillende mogelijkhedenmet deze app

Uniquerider
Belgium
29 minutes using the app
TYDAL replied October 19, 2022

We zijn zo blij dat je geniet van onze app en diensten! Heel erg bedankt voor de positieve feedback en review! Beste wensen, Kevin

January 25, 2023

Exceptional service! Abbie was really helpful and very responsive with what was needed to help me with my store. 10/10

MultiVi
United Kingdom
29 minutes using the app
TYDAL replied January 25, 2023

We're so pleased that you had a wonderful experience with us! We're always striving to help you and your business succeed! ✨ Best wishes, Kevin

January 29, 2023

Excellent! Great customer service! I was able to chat and have my questions resolved quickly. I will be doing business with this company in the future.

North Loop Decor
United States
29 minutes using the app
TYDAL replied January 30, 2023

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

October 10, 2022

Great review app so far. Maria from the support team was prompt and responsive and able to quickly and easily answer any questions that I had.

CODi Worldwide
United States
29 minutes using the app
TYDAL replied October 10, 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin

Edited May 24, 2023

Customer Service is really good. They help you out with comprehensible info. They work fast and go above and beyond for you, with for example: extra tips and tricks to make your site and shop work even better for you.
PS, Ask for Paul, he is witty and sends funny gifs in the chat. ;-)

Fairy TAIL Fibers
Netherlands
28 minutes using the app
TYDAL replied May 24, 2023

Thank you so much for your kind review! We're glad to hear that our support has been helpful and informative. We always go the extra mile to make sure our customers are satisfied. Thanks again for your feedback! - Lea, Rivo Support Manager

February 27, 2023

The app is very easy to use and new user friendly! I was lucky enough to receive help from Pete who assisted me in making adjustments to my widget and even went a step further to guide me in the right direction to making a favicon for my online store! I've had an amazing experience with this app so far.

LES EVOLVE
United States
28 minutes using the app
TYDAL replied February 27, 2023

We're so glad that you're happy with our services! We take pride in delivering exceptional customer experiences and are committed to making sure you have everything you need to succeed.
All the best, Kevin

March 8, 2023

Pete helped me solve every issue i had and he is very responsive and kind to the customers that need help, i hope next time i need something i will be able to talk with him again because he also put me in a very good mood with his kindness today. Thank you!

La Casa Dei Cristalli
Italy
28 minutes using the app
TYDAL replied March 8, 2023

We are thrilled to hear that we were able to assist you with all of your issues and that our responsiveness and kindness made such a positive impact on your day. We look forward to serving you again in the future and providing you with the same level of exceptional service.
Best regards, Kevin

December 19, 2022

absolutely happy with the Paul ..and his help to get my app going ... thank you so much for being super quick and professional

In Style Label
Australia
28 minutes using the app
TYDAL replied December 19, 2022

Awesome! Thank you so much for the 5-stars! Much appreciated, Kevin

March 20, 2023

Excellent app, it is very useful to have reviews on the page and easy to configure. Abbie's help was very good :)

GOpen1
Chile
28 minutes using the app
TYDAL replied March 20, 2023

We're overjoyed to hear that you're having a great experience with our app and services. Thank you for choosing our app!
Much appreciated, Kevin

October 2, 2022

after staying up all night trying to use this app, i've come to the conclusion that i will not be able to use it because i havent been able to import my reviews from a previous app. cs was not ble to help me because they couldnt under stand that the csv file i was trying to save to my mac wasnt actually saving what i input. i wasnt receiving any errors when saving either. cs just kept telling me to make sure i was inputting the product id correctly which i was. since i wasnt able to get the proper solution, i will continue to use the helpful crowd reviews app instead, since the only reason i tried out this app was to utilize the "upload media" feature for customers. i didnt realize the helpful crowd reviews app also offered the same feature.

Cammie’s Crafts
United States
About 15 hours using the app