Rivo Product Reviews App & UGC , 1,116 reviews

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
January 7, 2023

I would definitely recommend the app mainly because of the customer service I've received from Paul which is one of your team members. The service is top tier and Paul is amazing. The responses were quick, and my experience was by no means frustrating. Paul mastered the product knowledge of the company and this I know by his offerings and his response. Thanks alot. Much appreciated!

Global Value Collections
United States
Time spent using app: About 2 months
Rivo replied January 8, 2023

We're so pleased that you love our support! Your review means the world to us, and we are always happy to help in any way we can and are available anytime. Thanks so much for recommending us! 🌟 All the best, Kevin

January 7, 2023

Very fast, friendly and professional help from Jel. She was able to answer my questions and provide additional support, tips and solutions.

Eventwisecreations
United States
Time spent using app: 24 days
Rivo replied January 8, 2023

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

January 7, 2023

Super Star help. Friendly, quick and efficient.
Just getting to know the app, and absolutely loving it.
Thank you so much for all your help.

ChibiiChumbs
South Africa
Time spent using app: 30 minutes
Rivo replied January 8, 2023

Wonderful! We are always here to help and grateful for the 5-star review! 🎉 If there's anything else you need, just let us know. Thanks, Kevin

January 7, 2023

installed the app no problem's . the stuff where really helpful and quick at setting thing up for me very happy so far thank you

Esyclick
United Kingdom
Time spent using app: 28 minutes
Rivo replied January 8, 2023

Awesome! We truly appreciate you using our app and are so grateful for your positive feedback and review! 🤩 Thanks, Kevin

Edited January 7, 2023

Definitely recommend; Have only just installed apps, though, however customer support rating definitely 5 star.

Mario Heart Art
Belgium
Time spent using app: 32 minutes
Rivo replied January 8, 2023

Thanks so much for the 5-stars and for recommending us to the Shopify community! 🙌 All the best, Kevin

January 7, 2023

Mica was amazing throughout the whole process of helping me. Even went beyond her duties to helpfully point out a few tweaks I could make on my store. 10/10 would recommend

U_AP
United States
Time spent using app: 19 minutes
Rivo replied January 8, 2023

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

January 6, 2023

Yaci was extremely helpful and kind. Yaci really hepled me out a ton. She's the best! Yaci even gave me a few extra pointers that will improve my website. I am very grateful.

Beauty By Brandi O
United States
Time spent using app: 27 minutes
Rivo replied January 8, 2023

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

January 6, 2023

Wow, it was really easy to install and I'm very happy with the result. And chatting with Jel from the customer support was very friendly and helped me a lot. I totally recommend this App

tastyspready
Switzerland
Time spent using app: About 1 hour
Rivo replied January 8, 2023

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

January 6, 2023

The support is amazing! I chatted with the lovely Jel and she was so much help even advised me on changes to my website that had no relation to the Rivo app! You can remove the branding so the app does not show with the reviews, send automated emails to customers after 14 days of fulfilment and in honesty I can't believe the app is free

MINKLASHESDURHAM
United Kingdom
Time spent using app: 25 minutes
Rivo replied January 8, 2023

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

January 6, 2023

Great app, i just miss not to be able to send mail to Customer it will be perfect

Paris
France
Time spent using app: About 1 month
Rivo replied January 8, 2023

Thanks for the review! We're consistently working to improve and build the best apps possible! I went ahead and passed your feedback on to our product team. Best regards, Kevin