TYDAL Product Reviews App ‑UGC

TYDAL Product Reviews App ‑UGC

Free plan available
Rating (4.9)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Use directly in Shopify admin
  • Works with the latest themes

About this app

Launched

February 25, 2022

Languages

English

Works with

Rivo, Klaviyo, Gorgias, Triple Whale, Checkout Blocks

Powerful, fully featured reviews platform at a fraction of the cost of our competitors...

Instantly add social proof to your store by allowing customers to leave photos, videos and feedback on their purchases. Offer customizable discounts in exchange for customers leaving product reviews on their orders. Collect product reviews from your customers by email with a request to review the product after they receive their order. Increase social proof by instantly adding social proof to your product pages to convert your prospective customers to make a purchase.

Instantly add social proof to your store by allowing customers to leave photos, videos and feedback on their purchases. Offer customizable discounts in exchange for customers leaving product reviews on their orders. Collect product reviews from your customers by email with a request to review the product after they receive their order. Increase social proof by instantly adding social proof to your product pages to convert your prospective customers to make a purchase. more
  • Collect product reviews and ratings through a modern on-page popup form
  • Build credibility by showcasing product reviews with photos and videos
  • Send automatic post purchase review request emails so customers can review
  • Offer an automatic or manual discount code as an incentive for leaving a review
  • Fully customizable app branding to suit your websites look & feel

Product review features

  • Display options: All reviews page, Filtering, Grid layout, Media galleries, Photo reviews, Rich snippets, Star ratings, Testimonials, Top reviews, Video reviews, Voting
  • Ways to collect reviews: Automations, Custom requests, Email requests, Import and export, Review migration, Review syndication, Social media UGC

Pricing

Free

Free

  • [More features than other apps paid plans]
  • Unlimited orders
  • Photo reviews
  • Automated review request emails
  • Beautiful, modern review widgets

EVERYTHING

$14/month

  • [The most cost effective app on Shopify]
  • All free features
  • Unlimited orders
  • Video reviews
  • Incentives
  • Review reminders
  • Fully customizable

Free

Free

  • [More features than other apps paid plans]
  • Unlimited orders
  • Photo reviews
  • Automated review request emails
  • Beautiful, modern review widgets

EVERYTHING

$14/month

  • [The most cost effective app on Shopify]
  • All free features
  • Unlimited orders
  • Video reviews
  • Incentives
  • Review reminders
  • Fully customizable

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

1,919 reviews

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for efficiently managing customer reviews and user-generated content, enhancing product page authenticity. They value its user-friendly interface, customization options, and seamless Shopify integration. The automation features, including automatic review requests, are particularly highlighted. The customer support team is commended for their prompt and helpful service. The app is suitable for both new and established businesses, with features like rewards and pop-ups being beneficial. It's seen as an effective tool for collecting and managing reviews, boosting trust and sales.

January 11, 2024

So far I must say the app is working well. What I am really impressed with is the customer service though. I needed help solving a little problem I had and Mica (Customer Rep) went above and beyond to not only solve my problem, but also provide added valuable information that I wasted not time implementing. :-) Happy Camper

SYMPLE INGREDIENTS
Canada
About 1 year using the app
TYDAL replied January 16, 2024

Thrilled to hear you're a happy camper with both our app and customer service! Going above and beyond for you is what we're here for. Thanks for sharing your experience! 😊
- Kevin & Rivo Team

January 17, 2024

The Rivo app is easy to use and has generated a lot of great reviews for me without needing to do anything! The automations are fantastic and there are even follow-up emails sent as reminders when requesting reviews.
I have contacted support for various reasons and often I am connected to Jel. Jel is fantastic, quick, and efficient! Jel is always so helpful and friendly, which I appreciate so much.

Torly Creative Co
Canada
12 months using the app
TYDAL replied January 19, 2024

Awesome! We're thrilled that Rivo's ease of use and automations are making a positive impact. Our support team is always here to help and we're glad you've had great experiences with them. 😊
- Kevin & Rivo Team

February 3, 2024

I don't how these folks get so many positive reviews. I've had to contact them so many times about review request emails not being sent, among other problems. They respond politely but take days to "investigate" the problem. Plus, I receive no emails letting me know that I've received a new review. I recently discovered I had bad review left on my website and I had no idea, so I couldn't respond. Terrible app.

Mexico By Hand
United States
About 1 year using the app
TYDAL replied February 4, 2024

Hi there,

So sorry to hear about your recent experience.

We're constantly striving to provide our users with the best possible service. It's our top priority to address this issue promptly. I'd really appreciate the opportunity to discuss this further via email and find a solution that meets your expectations.

Please feel free to reply to our email thread or reach out to me directly at lea@rivo.io we'd love to help in any way we can.

Best Regards,
Lea

About this app

Launched

February 25, 2022

Languages

English

Works with

Rivo, Klaviyo, Gorgias, Triple Whale, Checkout Blocks

Built by TYDAL

About TYDAL

5.0 average rating

2 years building apps for the Shopify App Store

5125 W OQUENDO RD, STE 12 #1055, LAS VEGAS, NV, 89118, US

Support

Send a message

help+reviews@rivo.io

More apps like this

4.7 out of 5 stars 3635 total reviews Free
Connect with shoppers and drive sales with chat
5.0 out of 5 stars 24561 total reviews Free plan available
Product reviews with photos & videos for social proof & SEO
Built for Shopify
4.9 out of 5 stars 17213 total reviews 14-day free trial
Product reviews with photos and videos, referrals, and upsells
Built for Shopify