Rivo Product Reviews App & UGC

Name: Rivo Product Reviews App & UGC
Brand: Rivo
Rating: 5.0 (1767 reviews)

Free plan available. 14-day free trial.

Rating (5.0)

Reviews

1,767

Developer

Rivo

View demo store

Highlights

Popular with businesses like yours

Based in United States

Built for your business

Works with the latest themes
Use directly in Shopify admin

About this app

Launched

February 25, 2022

Languages

English

Boost credibility & sales by showcasing product reviews through fully-customizable on-page widgets

Instantly add social proof to your store by allowing customers to leave photos, videos and feedback on their purchases. Offer customizable discounts in exchange for customers leaving product reviews on their orders. Collect product reviews from your customers by email with a request to review the product after they receive their order. Increase social proof by instantly adding social proof to your product pages to convert your prospective customers to make a purchase.

Collect product reviews and ratings through a modern on-page popup form
Build credibility by showcasing product reviews with photos and videos
Send automatic post purchase review request emails so customers can review
Offer an automatic or manual discount code as an incentive for leaving a review
Fully customizable app branding to suit your websites look & feel

Pricing

14-day free trial

Free

[More features than other apps free plans]
Photo reviews
Automated review request emails
Beautiful, modern review widgets
100 orders p/m

Essentials

$14/month

Photo & video reviews
Review Incentives
Review request reminders
Fully Customizable
24/7 Live chat support
500 orders p/m

Standard

$49/month

Custom CSS
Reviews Display Types
Voting & Recommendations
Featured Reviews
White-label branding
2,000 orders p/m

Plus

$199/month

Custom CSS & fonts
Dedicated Account Manager
White glove service
Fully customizable
API Access
10,000+ orders p/m

Free

[More features than other apps free plans]
Photo reviews
Automated review request emails
Beautiful, modern review widgets
100 orders p/m

Essentials

$14/month

Photo & video reviews
Review Incentives
Review request reminders
Fully Customizable
24/7 Live chat support
500 orders p/m

Standard

$49/month

Custom CSS
Reviews Display Types
Voting & Recommendations
Featured Reviews
White-label branding
2,000 orders p/m

Plus

$199/month

Custom CSS & fonts
Dedicated Account Manager
White glove service
Fully customizable
API Access
10,000+ orders p/m

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

1,767 reviews

Overall rating

Counts per rating level

97% of ratings are 5 stars
1.7K
2% of ratings are 4 stars
34
0% of ratings are 3 stars
1
0% of ratings are 2 stars
4
0% of ratings are 1 stars
8

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants appreciate this app for its exceptional customer support, user-friendly interface, and effective review request system. They value its customization options, flawless performance, and functionality. The free plan is favored by smaller businesses, and the app's ability to manage and showcase customer reviews is seen as a key tool in building trust and driving sales. The live chat feature and proactive customer service team are also highly praised.

November 14, 2023

The application has a top notch support. The chat is available and you can get a response right away. Abbie helped me to remove the Rivo brand and gave me additional useful advice and information regarding my website. The app is working properly sending review requests to customers, which are very important for any business. The app interface it’s easy to navigate and use. I highly recommend

Gardening Plants And Flowers

United States

9 months using the app

Rivo replied November 17, 2023

Thanks a bunch! So glad you find our app and support helpful. Your kind words and recommendation truly made our day.
- Lea & Rivo Team

November 6, 2023

I love this ap, the virtual assistants have always been super helpful too, telling me about other free products which might be suitable for me, I also love that its free to use as I'm a start up & then when you start gathering more revenue you can upgrade to extra features - I think this is a very clever marketing strategy & I will be upgrading to extra features as soon as I can - well done

Skinb.au

Australia

7 months using the app

Rivo replied November 8, 2023

Thanks for your kind words! Happy to hear you're finding our app useful. We'll keep doing our best to support our valued merchants.
- Lea & Rivo Team

October 21, 2023

The app has everything I need and would want as a small business owner. I ran into a bit of confusion with getting everything set up the way I wanted but the live chat made it super easy for me to get immediate help and the agent I spoke with, Mica, was kind and had every answer + solution I needed right at her fingertips. 10/10!

Earth's DVine Essentials

United States

8 months using the app

Rivo replied October 23, 2023

Thanks for your awesome review! We're thrilled our team could help make setup easier. Don't hesitate to reach out if you need anything else.
- Lea & Rivo Team

All reviews