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Highlights
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Based in United States
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Use directly in Shopify admin
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Works with the latest themes
About this app
Launched
February 25, 2022
Languages
English
Categories
Product reviews , Promotions - OtherWorks with
Rivo, Klaviyo, Gorgias, Triple Whale, Checkout BlocksPowerful, fully featured reviews platform at a fraction of the cost of our competitors...
Instantly add social proof to your store by allowing customers to leave photos, videos and feedback on their purchases. Offer customizable discounts in exchange for customers leaving product reviews on their orders. Collect product reviews from your customers by email with a request to review the product after they receive their order. Increase social proof by instantly adding social proof to your product pages to convert your prospective customers to make a purchase.
- Collect product reviews and ratings through a modern on-page popup form
- Build credibility by showcasing product reviews with photos and videos
- Send automatic post purchase review request emails so customers can review
- Offer an automatic or manual discount code as an incentive for leaving a review
- Fully customizable app branding to suit your websites look & feel
Product review features
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Display options: All reviews page, Filtering, Grid layout, Media galleries, Photo reviews, Rich snippets, Star ratings, Testimonials, Top reviews, Video reviews, Voting
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Ways to collect reviews: Automations, Custom requests, Email requests, Import and export, Review migration, Review syndication, Social media UGC
Pricing
Free
Free
- [More features than other apps paid plans]
- Unlimited orders
- Photo reviews
- Automated review request emails
- Beautiful, modern review widgets
EVERYTHING
$14/month
- [The most cost effective app on Shopify]
- All free features
- Unlimited orders
- Video reviews
- Incentives
- Review reminders
- Fully customizable
Free
Free
- [More features than other apps paid plans]
- Unlimited orders
- Photo reviews
- Automated review request emails
- Beautiful, modern review widgets
EVERYTHING
$14/month
- [The most cost effective app on Shopify]
- All free features
- Unlimited orders
- Video reviews
- Incentives
- Review reminders
- Fully customizable
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
1,948 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its effective collection and management of customer reviews, boosting trust and sales. They praise its user-friendly interface, automated review requests, and customization options. The customer support, especially agents like Mica and Abbie, is often highlighted for its efficiency. Merchants value the free plan for its comprehensive features and scalability. The app also improves website aesthetics and allows unlimited email sending.
So far I must say the app is working well. What I am really impressed with is the customer service though. I needed help solving a little problem I had and Mica (Customer Rep) went above and beyond to not only solve my problem, but also provide added valuable information that I wasted not time implementing. :-) Happy Camper
Thrilled to hear you're a happy camper with both our app and customer service! Going above and beyond for you is what we're here for. Thanks for sharing your experience! 😊
- Kevin & Rivo Team
The Rivo app is easy to use and has generated a lot of great reviews for me without needing to do anything! The automations are fantastic and there are even follow-up emails sent as reminders when requesting reviews.
I have contacted support for various reasons and often I am connected to Jel. Jel is fantastic, quick, and efficient! Jel is always so helpful and friendly, which I appreciate so much.
Awesome! We're thrilled that Rivo's ease of use and automations are making a positive impact. Our support team is always here to help and we're glad you've had great experiences with them. 😊
- Kevin & Rivo Team
I don't how these folks get so many positive reviews. I've had to contact them so many times about review request emails not being sent, among other problems. They respond politely but take days to "investigate" the problem. Plus, I receive no emails letting me know that I've received a new review. I recently discovered I had bad review left on my website and I had no idea, so I couldn't respond. Terrible app.
Hi there,
So sorry to hear about your recent experience.
We're constantly striving to provide our users with the best possible service. It's our top priority to address this issue promptly. I'd really appreciate the opportunity to discuss this further via email and find a solution that meets your expectations.
Please feel free to reply to our email thread or reach out to me directly at lea@rivo.io we'd love to help in any way we can.
Best Regards,
Lea
About this app
Launched
February 25, 2022
Languages
English
Categories
Product reviews , Promotions - OtherWorks with
Rivo, Klaviyo, Gorgias, Triple Whale, Checkout BlocksBuilt by TYDAL
About TYDAL
5.0 average rating
2 years building apps for the Shopify App Store
5125 W OQUENDO RD, STE 12 #1055, LAS VEGAS, NV, 89118, US
Support
Send a messagehelp@tydal.app