Rivyo Product Review

Rivyo Product Review

by Thimatic

Product Reviews + Photo Reviews + Product Question Answer

Overall rating
4.9 of 5 stars
Based on 858 reviews

  • 5 of 5 stars
    95% of ratings are 5 stars
  • 4 of 5 stars
    2% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
    (3)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (4)
  • 1 of 5 stars
    2% of ratings are 1 stars

All reviews

11 - 18 of 18 reviews

JohnsPro

server host is really sucks
always has no responsibility
i can't use it very smoothly
really disappointed.

Developer reply

January 25, 2020

We have upgraded the database query so you will not face this issue in the future. Can you please test it?
Do you need any other help then please send an email on "hello@thimatic.com" to create a ticket or you can also contact us on the Live Chat from our app admin.
I hope you can update the feedback.

Looking forward to hearing from you.

Tomsey

it let me add reviews for 3 products and then just stopped working, now I cannot import anything. I click submit review after filling in all the details and its just processes forever.
Contacted support and got no help whatsoever

Developer reply

March 12, 2019

Hi, we are really sorry for the problem you faced. We got your ticket before 20 hours and we replied you within 20 minutes when we got tickets to give us staff account access so we can help you to solve this problem. So please reply that ticket our support team will make sure that app will work perfect in your store. Thank you

Teddith

Can't edit reviews, can't upload photos. After contacting the support, the edit review button got removed. Don't waste your time on this app.

TURWHO

before update :very useful I use it on my shopify website it really help me a lot. the best thing is free. thank you !

after update: don't use it .

AFKARISTORE

this app is not free as mention. Oh, they make a trick, say it is free but write in documentation it is charged automatically by shopify. this means they stool our money from our credit card, and may be shopify knew this trick.they wrote exactly in documentation "Simply head over to your Shopify admin and in the Apps section find the app and remove it from there. After you've done that the app is uninstalled and you will no longer be billed for it. Just a heads up Shopify does partial billing so you may still see a charge for the app on your next bill for the amount used this month."

Developer reply

March 1, 2019

Hi Sorry for the problem you faced. That was typing mistake which you saw. We changed that asap we get your review. Our app is completely free for now and we are launching a paid plan in the future but all current things stay free forever so do not worry about it. Thank you

gummyjelly

To the developers of this app
Try exporting the reviews then importing them.
Also
How can I adjust the width of the review app?

Developer reply

March 1, 2019

Hi Really sorry about the problem you faced. Can you please create a support ticket, our support team will definitely help you solve the problem and make sure that app will work perfectly in your store. Thank you

The Trend Collection Store

Doesnt work on Brooklyn theme as of 1st September, 2018.

Developer reply

January 25, 2020

You have not set the app code into your theme that's why you didn't get the review section.
Do you need any other help then please send an email on "hello@thimatic.com" to create a ticket or you can also contact us on the Live Chat from our app admin.
I hope you can update the feedback.

Looking forward to hearing from you.

Premiumpaws

Rubbish. You upload a photo for the review and it doesn't show. Waste of time, uninstalled

Developer reply

March 1, 2019

Hi Really sorry about the problem you faced. We updated our app and now you will not face this problem. If you have any question or problem please create support ticket we will make sure you will get a solution at first priority. Thank you

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