Rivyo Product Reviews
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i like the way the the apps working. Thanks Rivyo Apps, we can be able to put a review for every products
The team is responsive and helpful. The app does the job, takes some time to learn (5 mins) but a great addition to our online store,
Excellent apps, i met some problems with code,they reply quickly and help me solve it in only 5 minutes!!!TQ,i love your work.
Customer support is awesome. They back this app and are so helpful. I rate them highly. Great team . happy with my purchase.
Great customer support, really helpful! They helped me by installing the app exactly where I wanted it to be.
Updated: This was originally rated 1 star after disappearing reviews and support didn't answer for 5 days. They reached out and corrected the problem, which is more than a lot of app does, so credit where credit's due.
However, they tried to blame the problem on me, saying I "changed the product URL". Shopify makes this impossible, you'd have to delete the product and add it again. Checked my activity log, didn't happen. I inquired if there was another reason for the reviews disappearing and they said it was because I "deleted the product". Sooo, which one was it? I asked again, they dodged the question.
If there was some technical issue with their app, they should have just said that. Things happen, no problem, it would have been a non-issue. But, blaming your customer is a bad idea. Completely unsatisfied with their answer.
Hi, Sorry for the problem you faced. As we further investigate issue and we found that you changed product handle or url so reviews does not match with it so as we replied to you in ticket we solved that issue for the product which you mentioned. So can you please verify it. Hope you will change your review once you verify it.
Looking forward to hearing from you.
Thank you
Support Team @ Thimatic
The customer support is so good, especially Jigs, love the app! ------------------------------------------------------------------
Thank you for your kind words. We’re grateful for your amazing feedback. It’s our pleasure to provide the best possible service to our customers. :)
Do get in touch with us for any queries through in-app chat or email us at hello@thimatic.com, we are always happy to help you.
One of the best and easiest apps I'll ever use. Customer support is amazing and fast. Highly recommend
I used this app to generate social proof on my products. I actually saw this on the store of my friend who is doing really well in terms of sales ever since getting this app. So, i decided to get myself. Being a newbie, didn't...
The design of the app looks amazing. Easy to use and the support team is very responsive. Added CSS styling to exactly how I wanted it.