Rivyo Product Reviews , 2 109 avis
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this app is the perfect tool for your store, their developer team works fast if you need any help with setting it up
I like the app and having customers be able to review my products. However, I offer services as well as products. I wish my customers could leave general reviews on my website rather than just a product review.
It’s a really good app. But, we need a lot of assistance from their tech’s. The team is very fast with problem solving. Would be a 5 star if the functionality was better.
Thank you so much for your lovely feedback.
Can you please share what functionality you need so we can implement that into our app.
Do you need any other help then please send an email on "hello@thimatic.com" to create a ticket or you can also contact us on the Live Chat from our app admin.
Service centre brilliant support!
Needed some help from service centre chat/email & they were brilliant. Really helpful.
Other review apps do not come close to the look, usability and support of Rivyo. There was no code conflict with any of my other apps, including the page builder (GemPages). They personally helped me implement and fix a bug one particular app called 'Infinite Scrolling' were the star badges would not display and very quickly they were able to fix this problem for all users.
Rivyo works perfectly in all ways. But I noticed one very important feature missing.. The app is lacking a 'delete all reviews' feature, so I requested them to add this feature. I am still waiting for this feature to be added. Currently you can only manually delete all reviews on current page which is about 30 reviews. So if you have 5,000 reviews it will take forever to delete them all by hand.
Looking forward to the next update with this much needed feature. Thanks for such an awesome app and friendly support!
--WILL UPDATE TO 5 STARS WHEN THIS FEATURE IS ADDED--
Customer service is great help. But this is only for product reviews not include site review yet. And the views collect by this app can not use by google shopping as well as searching ads. Hope you guys can improve it soon. Since site review and google review rating are really important.
Quick and speedy install and responses help requests. Although we have shied away from importing reviews I did test the Google Chrome extension and it worked incredibly well!
This app is very good for the design of the reviews. It still has some improvements to do like editing multiple users at a time, or multiple reviews at a time.
Does not work for me. Support is yet to respond to my query. Maybe i'll update my review if it works let's see Update: Support fixed all my issue promptly and it's working now.
4 stars (5 stars for support and 3 stars for app. It works well but it needs to be fixed so users can automatically install and not have to wait for support)
Thank you so much for updating the feedback. It means a lot to us. :) :) :)
If you need any further help or guidance, please do not hesitate to contact us.
Thank you.
Customer service efficiency is very fast. I am very satisfied. Can solve my problem right away. thanks