Rivyo Product Reviews

Rivyo Product Reviews

Omtaler (2 219)

Samlet vurdering
4,9
Antall per vurderingsnivå
  • 96 % av vurderingene er 5 stjerner
  • 2 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 2 % av vurderingene er 1 stjerner
13. juni 2019

Not sure why all the reviews are soo good. I installed and sent an email to support 8 hours ago. All my reviews have disappeared and and customer support is MIA. Very disappointed with this app and the support...

Ecompack
Canada
2 dager bruker appen
WebContrive svarte 14. juni 2019

Hi,

Here's Jack From Thimatic Apps Customer Support team. I'm deeply apology for the inconvenience may have caused to your using experience.

As we check in your store, I can see that you installed our app successfully, and it is showing review perfectly.

Would you mind to give us a chance to help you by letting me know the issue happened to your store?

I'm looking forward to hearing from you.

Best Regard,
Jack

26. mars 2019

the worst review app i've ever seen, the free version don't let you do the main functions, and for the paid one you need to pay straight away. and still, functions doesnt work properly. so disappointed.

vunvue
Frankrike
2 dager bruker appen
2. mai 2019

the reviews did not show up on my mobile. After talking to customer service 2-3 times and them telling me it was fixed 2-3 times, it still was not. Yet every single time they asked me to give them a good review. Would be nice if it worked but it did not, looking to download one of the top 3 apps for reviews.

newalphafitness
Canada
1 dag bruker appen
18. november 2020

waist of time! costumer support not answer for many hours
no margin - not work with any theme
very difficult to edit existing reviews

Nelozi
Thailand
1 dag bruker appen
14. desember 2020

What's the point of offering a free version when you can't even do anything in it. All the options are locked and ask you to buy the advanced plan.

dimdum
Australia
Rundt 13 timer bruker appen
11. april 2020

The App doesn't work. The Service Provider is a fraud. He introduced himself as Marc and asked for access to my store. He started asking personal questions like where do I stay and such things and later started giving me his personal info without asking. He revealed that his real name is Paresh Valu and he talks to clients under the false name Marc. I would not suggest anybody use this app and especially to give them access to the code. Completely unproffessional and uncomfortable dealing with him.

Trendy Things
India
Rundt 2 timer bruker appen
3. november 2020

Warning! They are misleading in their description. I bought Rivyo Product Review so I could use their " fully customizable email template " as they marketed it. Spend hours on it. Turns out you can't even insert a simple JPEG image to FULLY CUSTOMIZABLE email template. Very disingenuous.

Mond Lampen
Serbia
Rundt 1 time bruker appen
21. oktober 2018

To the developers of this app
Try exporting the reviews then importing them.
Also
How can I adjust the width of the review app?

gummyjelly
Sør-Korea
Rundt 1 time bruker appen
WebContrive svarte 1. mars 2019

Hi Really sorry about the problem you faced. Can you please create a support ticket, our support team will definitely help you solve the problem and make sure that app will work perfectly in your store. Thank you

20. april 2021

I give 1 star because there's no 0 star available!! This is a complete waste of my time and money! You get charged right away with no refund policy and the free trial doesn't allow you to add reviews to test the app and how the layout looks like on your store!!! I want my money back please!

Bluestewart®
Marokko
Rundt 1 time bruker appen
26. januar 2019

this app is not free as mention. Oh, they make a trick, say it is free but write in documentation it is charged automatically by shopify. this means they stool our money from our credit card, and may be shopify knew this trick.they wrote exactly in documentation "Simply head over to your Shopify admin and in the Apps section find the app and remove it from there. After you've done that the app is uninstalled and you will no longer be billed for it. Just a heads up Shopify does partial billing so you may still see a charge for the app on your next bill for the amount used this month."

AFKARISTORE
Kuwait
Rundt 1 time bruker appen
WebContrive svarte 1. mars 2019

Hi Sorry for the problem you faced. That was typing mistake which you saw. We changed that asap we get your review. Our app is completely free for now and we are launching a paid plan in the future but all current things stay free forever so do not worry about it. Thank you