Rivyo Product Reviews

Rivyo Product Reviews

Recenzje (2 221)

Ogólna ocena
4,9
Liczba recenzji z daną oceną
  • 96% ocen to oceny z 5 gwiazdkami
  • 2% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 2% ocen to oceny z 1 gwiazdkami
30 kwiecień 2020

my app is not working .. it only worked for 2 days not its showing circles and i can't access any reviews.

Find Essential
Wielka Brytania
3 miesiące korzystania z aplikacji
WebContrive odpowiedział(a) 1 maj 2020

I think you haven't set the app code to your theme.
I have sent you a Collaborator Account request which you need to accept so that I can access your store and set up the ...

28 listopad 2019

So i do not know why but the images won't appear. So I have reached to customer support, they didn't do anything I have wasted days and money for nothing and they even did not send me informations about my problem

BEAUTÉ.
Francja
Około miesiąca korzystania z aplikacji
WebContrive odpowiedział(a) 29 listopad 2019

We have checked your store and find that you haven't uploaded any images. We have sent you an mail from "support@thimatic.com". Please check that and reply to it so we can ...

Edytowano 8 maj 2019

What a disaster! After having this app installed for a few weeks I received an email asking me to review one of my products which is fine because I had previously completed a test order. What caught my attention was all this coding that took up lines and lines in the email so of course I brought this to the developers attention and it was (apparently) fixed. The other day I received an email from ...

Glyco Skincare
Australia
Około miesiąca korzystania z aplikacji
WebContrive odpowiedział(a) 13 maj 2019

We are really sorry for the issue you faced. Can you please give us one chance to prove our self? As we already solved this issue and we tested it and it is working ...

21 październik 2019

The customer support solved my problems and asked me to write a good reviews. However, once I wrote the comment, the problem came out again... BUT THERE IS NO ONE TO REPLY ME ANYMORE....

Pureborn US
Chiny
Około miesiąca korzystania z aplikacji
WebContrive odpowiedział(a) 25 styczeń 2020

We have fixed this issue that you had faced. Can you please test it?
Do you need any other help then please send an email on "hello@thimatic.com" to create a ticket or you ...

Edytowano 4 kwiecień 2020

if i need to contact support for inserting reviwes for each product and for that i lose a lot of time and i still pay $ 6 for that i will teach them to insert myself. The purpose of the application is automation isn't it? support is kind but i have the impression that they have a lot of work and that it took me an hour for three products and eventually I had to manually delete the 1,2,3 ratings ...

French Way
Francja
12 dni korzystania z aplikacji
WebContrive odpowiedział(a) 1 kwiecień 2020

We are sorry for the problem you faced.
I think you have selected the "All Reviews" option in AliExpress import that's why all reviews imported. Can you please share an ...

27 sierpień 2020

it doesn't work and the app name rivyo just faking the authentic "Ryviu"
Rubbish!
it doesn't work and the app name rivyo just faking the authentic "Ryviu"
Rubbish!

Intimate Material
Stany Zjednoczone
7 dni korzystania z aplikacji
WebContrive odpowiedział(a) 27 sierpień 2020

Hey, we are really sorry for the problem you faced but as we see there is not live chat or ticket initiated by you.

Please let us know what issue you are facing we will try ...

4 marzec 2019

Can't edit reviews, can't upload photos. After contacting the support, the edit review button got removed. Don't waste your time on this app.

Teddith
Stany Zjednoczone
4 dni korzystania z aplikacji
Edytowano 15 luty 2021

This doesn't work. I could upload only two review and those two reviews look so fake with bad english translation. I couldnt see the reviews uploaded on my website so asked help to Rivyo assistant. they asked for permission to access my store features. I allowed it. They made the review showed up but nothing works. It can not upload new reviews.They deleted my duplicate code. I didnt authorize ...

TeenyStuff
Kanada
2 dni korzystania z aplikacji
13 czerwiec 2019

Not sure why all the reviews are soo good. I installed and sent an email to support 8 hours ago. All my reviews have disappeared and and customer support is MIA. Very disappointed with this app and the support...

Ecompack
Kanada
2 dni korzystania z aplikacji
WebContrive odpowiedział(a) 14 czerwiec 2019

Hi,

Here's Jack From Thimatic Apps Customer Support team. I'm deeply apology for the inconvenience may have caused to your using experience.

As we check in your store, I can ...

26 marzec 2019

the worst review app i've ever seen, the free version don't let you do the main functions, and for the paid one you need to pay straight away. and still, functions doesnt work properly. so disappointed.

vunvue
Francja
2 dni korzystania z aplikacji