Rivyo Product Reviews

The customer service team is really excellent, they will reply you very quickly if you have any problem, Besides, the pricing plan is quite affordable. I will continue using this app and will recommend to others.

I like the app, They have excellent services and very helping support team. I started to use the for my other stores right away!

I have to highly commend the team at Thimatic for their generous help.
I was new to the app, and had no knowledge on how to install it onto my store.
Not only did they reach out with their endless knowledge and technical assistance, they made sure I was very comfortable and happy with the installation.
Thanks Thimatic! from a happy, satisfied customer.

It is really great.And staff can help you to solve any problems you met.They help me a lot.This APP is free but helpful.

I had to get help to add this app as I wasn't familiar with liquid code and they quickly set it up for me and I cannot appreciate the help enough. I highly recommend them if you are wanting to have product reviews on your website and even allow people to ask questions about the products.
I highly recommend Rivyo.

Great UI, AWESOME support team that goes out of their way to fix ANY issues you have. I HIGHLY suggest using Rivyo....you'll be glad you did!

So i do not know why but the images won't appear. So I have reached to customer support, they didn't do anything I have wasted days and money for nothing and they even did not send me informations about my problem

What a disaster! After having this app installed for a few weeks I received an email asking me to review one of my products which is fine because I had previously completed a test order. What caught my attention was all this coding that took up lines and lines in the email so of course I brought this to the developers attention and it was (apparently) fixed. The other day I received an email from a customer complaining about the review request email because of this coding which appeared (obviously it wasn’t fixed) and she was concerned it was fraud. She was also annoyed because she received four separate emails requesting to write a review - so to be clear, if your customer places one order for 9 items, Rivyo will send 9 emails asking the customer to review each product instead of one email combining all products like the other Apps do. Another issue I had is that the maximum time after an order is fulfilled for a review email to be sent out is only 9 days! Well, here in Australia it can take 5-10 for a parcel to be delivered so asking a customer to write a review for a product they’ve not receive is not on. Be warned guys, this app looks the part on the front end but fails miserably in the back end.

On a positive, their customer service is very good but not good enough for me to keep the App running on my store. I’ve switched to Stamped.io

cool App 100% Plus the support team is very helpful! This is a must have app. I hope the developer will add more feature to it. More power!

App works as advertised and support is absolutely amazing! Does exactly what we needed - very satisfied. Their team was super helpful onboarding us and made the whole process painless. Highly recommended!