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The customer service is beyond awesome! We need more app company like this please. And this app do have so many features we can use.
server host is really sucks
always has no responsibility
i can't use it very smoothly
really disappointed.
We have upgraded the database query so you will not face this issue in the future. Can you please test it?
Do you need any other help then please send an email on "hello@thimatic.com" to create a ticket or you can also contact us on the Live Chat from our app admin.
I hope you can update the feedback.
Looking forward to hearing from you.
I contacted the support for some little problem and they response really quickly explain me everything and solving it.
The application is user friendly and easy to set, recommended!
[Jigs P ]Really good customer service, help me solve the problem quickly.
And always online. Great app and customer service
Thank you so much for the review, It’s our pleasure to provide the best possible service to our customers. :)
For any queries, feel free to contact us at hello@thimatic.com or via in-app chat, we are always happy to help you.
I initially had a small issue with this app with the "Ask a Question" and "Write a review" button, so I emailed the developer and they fixed it very quickly. The app is very clean for being free and I highly recommend it. :)
機能が多く、レビューに関わる機能はほぼ揃っている。
同じようなアプリの中ではコスパが良い。
また、チャットでの問い合わせですぐに問題を解決してくれたが、メールでの問い合わせは二回目以降の返事がこない。 レビュー依頼メールは1注文1メールではなく、1商品1メールです。お客さんにとって良いエクスペリアンスではないので、改善して欲しい。
Really happy with the app and the great service. All my requests could be solved very fast. Thank you once again.
I used this app to help increase trustability from new customers who come across my store and it definitely did a good job on it. Its support team is right on the spot to help you out. I really appreciate this app and highly recommend it.
Easy to use. Customer service helped customize my shop. Prompt response. This review requires a minimum of 100 characters, but I have already said what I wanted to say.
I've been used Loox for a long time, but I decided to change to the other platform because Loox UI doesn't look modern to me. In first, it's hard to set up your store with Rivyo, but they have the Best Customer Service! Highly recommended!