Rivyo Product Reviews

I can't praise the customer service of this company enough! From the moment I had an issue, they made me feel like a valued customer. Their response time was quick— I received a friendly and helpful reply.

The representative I interacted with was knowledgeable, patient, and genuinely interested in resolving my issue. They listened carefully to my concerns and provided clear, step-by-step instructions that were easy to follow. What really stood out was their willingness to go above and beyond; they didn't just solve my problem but also offered additional tips to enhance my experience.

The follow-up was equally impressive. After my issue was resolved, I received a courtesy email checking if everything was still working fine and if I needed any further assistance. This level of attention and care made me feel confident that I made the right choice by using their service.

The review app is easy to use and customizable.

It was so easy to add to our Shopify store to have live reviews and questions integrated seamlessly on the Product page. Thanks so much for such a great extension!

Jigs has been incredibly helpful since I started needing support, and their customer service has been consistently reliable. They always respond promptly, so kudos to the team! Thank you so much!

Our Google Shopping feed URL stopped working on 1 of our 6 stores using this app. The support team said that custom code is needed to create this feature which is not true because we have been using this feature for over a year on all of our stores. Our other stores are working fine syncing to Google. I would have hoped for better support by subscribing to the most expensive plan.

Great customer service! We were updating our theme and i couldn't get the star rating badge to appear by the price. I emailed them and they fixed it right away! Jigs was awesome!