Rivyo Product Reviews

great app, great support team, I have this app on several of my stores and will continue to add to my new stores

I can't praise the customer service of this company enough! From the moment I had an issue, they made me feel like a valued customer. Their response time was quick— I received a friendly and helpful reply.

The representative I interacted with was knowledgeable, patient, and genuinely interested in resolving my issue. They listened carefully to my concerns and provided clear, step-by-step instructions that were easy to follow. What really stood out was their willingness to go above and beyond; they didn't just solve my problem but also offered additional tips to enhance my experience.

The follow-up was equally impressive. After my issue was resolved, I received a courtesy email checking if everything was still working fine and if I needed any further assistance. This level of attention and care made me feel confident that I made the right choice by using their service.

The review app is easy to use and customizable.

It does its job well and the developer is very helpful with our custom requests.

Support was prompt and helpful.

Very responsive chat, happy to help us resolve an issue of Google Snippets triggering twice per page. I had been trying to reconcile our JSON schema and our microdata schema and the team were happy to integrate with microdata (After I go and do the homework of removing our rogue schema).

Subject to change when we resolve the issue next week, but very happy so far.