Sweet Dog Shop
did not meet my very poor expectations when it comes to solving a situation that leaves a lot to say
delay in answering the emails, at the last minute I had to send several emails for an answer ...
and the answer was that I didn't have enough store traffic
It made me laugh so much since I hired the services to increase the traffic if I hadn't paid my money miserably
I do not recommend this application at least we are starting eCommerce
We're really sorry that our app did not meet your expectations. We believe we might know the answer to the issues you were facing. If you're willing to give us another chance, we already contacted you via email, we can discuss everything there.
World Super Store
Not a single sale from a store with about 20000 products was recorded after spending over $300.00 on Search, google retarget and facebook retarget Ads. This App needs serious improvement in my view as the facebook retarget Ads never started working and the Google retarget Ads too over 10 days to start working. It appears the search Ads were targeting traffic that never converts. Suggest this App is taken back to the drawing board and rejigged. Support was good for a few days and then stopped completely as emails were then never replied. The least expectation is that every email should be replied. Thanks for reading my candid opinion and review.
In reply to ROI Hunter Easy Review:
I targeted only five countries and not 200 countries as you mentioned.
Three of my last e-mails were not replied to date.
We're deeply sorry to see you had a negative experience with our app. We'd like to point out that having so many products doesn't necessarily mean you'll automatically get sales. Our search ads have been running for only about two weeks and by that time, they brought you over 500 new clicks for the price of 300 dollars. This traffic, sadly, wasn't enough to start remarketing as you were targeting about 20 countries with a minimal budget. After the help from our support team, you kept the ads running for only few hours and then deleted them entirely. We're sorry but we believe that your review is unjustified. We understand you'd like to get your sales as soon as possible but remarketing is a rather long term process and we shouldn't expect results right away. Also, we'd like to point out that none of your emails remained unresolved. We wish you the best of luck in the fields of online marketing.
Its Roi hunter is a bad app with bad support. I had set a daily budget of US$ 10 per day, they only spend 0,56 euro in 30 days and make me pay there app US$19,90.. negative rentability. And when you delete the app to ask them your money back they just refuse. highly not recommanded
Hi, we are truly sorry that you've experienced an issue with our app.
We have investigated the issue, and we contacted you via email. We would be more than happy if this can be solved as soon as possible and you could give us another chance.
We wish you a lovely day.
The Cool Dude Shop
DON'T INSTALL IT! This app installs its own pixel and collects its own data! Use at your own peril if you want to pay for someone else's marketing. Read the other reviews, many others are having the same issues. Huge waste of time. Some compensation for the stolen data is in order!
Thank you for your feedback. We are sorry to see, that the app didn't meet your expectations. We can see that you're already in contact with one of our representatives and we'd love to solve this situation as well as you do. We'd like to hear from you. Best regards.
not worth it useless just collecting peoples data nothing else shows that much effective but result 0
Thank you for your feedback. We are sorry to see, that the app didn't meet your expectations. We have investigated your issue, and we can see that the ads were created just yesterday. We do understand, that you'd like to see positive results as soon as possible, however, remarketing is rather a long-term journey. We have already contacted you in separated email, and we are looking forward to hearing from you soon.
Have a wonderful day.
i would like to use this app but the redirect to google login just keeps taking me to a blank page and i have done all i can on my end to get it to work and when i email the support team they tell me they cant do anything do to the fact i am not using the app but with this issue i can even use the app so its a big issue
We do appreciate your feedback. We have checked your query and we would like to provide you with our outcome. Unfortunately, the issues you were experiencing had nothing to do with the app, however, with the redirection link to Google Ads. We tried to cooperate with you to solve it, unfortunately, you haven't provided us with the necessary information, therefore, it was not possible.
We will be more than happy if you could give us another chance, and my colleagues will be glad to help you with set up. In case you're interested, please reach out to our Support Team on email firstname.lastname@example.org.
bad. cant work at all.bad. cant work at all.bad. cant work at all.bad. cant work at all.bad. cant wo
Thank you so much for your feedback. After investigating your query, we'd like to apologize for the issues you had with the app. The issue was due to the changed domain of your store, you wanted to connect to the app. As we can see it was already solved by our colleagues and your campaigns are running just fine.
We hope you could give us another chance.
In case of any questions, please let us know on email@example.com.
I used this app but decided against using it because it doesn't provide city level targeting option. To my utter surprise even after removing the app, they didn't revert the code installed by them.
That ended up messing my adwords account and analytics tracking.
We're really sorry to hear about your negative experience. Our main goal is to provide a simple way for our clients to advertise. We've investigated your complaint and we would like to provide you with some feedback. We've already sent you an email with an explanation and we would love to solve this situation.
Hi , it's been 20 hours my status still remain and your customer services no reply message . 14days free trials and you you need 3days to settle . 11days to try ????
Thank you for your feedback. As I can see, the creation of your ads took longer than usual. The problem was caused by a delay in our system and it's already fixed. While we usually reply within a few hours, it may take a bit longer during weekends. I'm sorry about that and I completely understand your frustration.
We can definitely extend your trial so you have enough time to test our app. If you wish to discuss this further, please contact us at firstname.lastname@example.org, we'd appreciate the opportunity to make things right.
Fraud? Or I'm missing something? I'm comparing, for the first time in about a month the budgets shown in ROI app vs the ones I see in the Facebook Ads Manager. What I see is:
Budget: 120 90
Purchases: 6 2
Clicks: 536 300
Costs: 3146 1539
Why are these massive differences happening? Is that your fees? Because they're indeed, massive, and not clear at all. But one thing that can't be changed is the purchases (6 vs 2 reals), but I understand that for some beginner like me this can get more revenue to you since it did make sense if I made that amount of sales for that cost (MXN not USD).
Uninstalling right ahead.
I’m sorry to hear about your bad experience. The performance tracking can be tricky sometimes but I can assure you that we use Facebook metrics and the numbers you can see in our dashboard are taken directly from your Facebook account. Also, all of our basic features are free of charge and you only need to pay the ad spend in your Facebook account. There are no hidden fees. I believe this was just a misunderstanding. If you'd like to discuss this further, please contact us at email@example.com. We'd greatly appreciate the opportunity to make things right.