評價 (83)

整體評分
4.7
各級評分數量
  • 87% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 5% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 4% 的評分為 1 顆星
2024年3月26日

Very bad experience. google is not allowing my products because of their suggested description.

Ylla BIO
美國
使用應用程式 24天
Apps Addon Pty Ltd 已回覆 2024年4月4日

We understand your frustration, but let’s set the record straight. After identifying the issue with Google, we promptly provided you with a detailed solution to resolve it. Furthermore, recognizing the inconvenience this caused, we issued you a full refund.

You mentioned your willingness to remove this review following our resolution efforts. Our team has gone above and beyond to address your concerns comprehensively, but your review remains.

We have thousands of stores using Strong SEO to enhance their ranking in search engines. It's unfortunate that you haven't given us the chance to do the same for you.

2023年9月6日

not show google page on my website echo valley retail

Echo Valley Retail
印度
使用應用程式 3個月
Apps Addon Pty Ltd 已回覆 2023年9月7日

Hello Echo Valley Retail,

We've sent an urgent email to your inbox so we can resolve any issue you are having. We haven't had any contact from you before this review, so we are puzzled why you would leave such a bad review without at least contacting us for support! Please respond to us as soon as possible so we can make things right.

2023年9月3日

Unfortunately, I feel this is the only way i can get a response from your company. I wrote several times to get more information about the app and to find out about future pricing before i switch completely from my previous app to strong seo, but they haven't even acknowledged my email. Whilst the app looks okay with some features missing, their customer service as far as i know, is not great. The response i need, is critical to my business because if they dont respond in time, i will have to pay for the other app when i actually would prefer to go with strong seo.

Sanggolcomfort
英國
使用應用程式 大約2個月
Apps Addon Pty Ltd 已回覆 2023年9月4日

Hi Yomi,
We did respond to your emails. Can you please check your spam folder to see if they have been incorrectly marked as spam? We take customer service very seriously and would never just ignore our users! I will try to email you again now - please know that we are doing everything we can to respond. We are not ignoring you!
UPDATE: It's now been a week since this review. We've responded to your emails, written new emails and even completed the online form on your website. There's not much more we can do.