Avis (267)

Note globale
3,9
Nombre d’avis par note
  • 71 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 22 % des avis sont des avis à 1 étoiles
14 octobre 2024

I have been using RopsoClout for the past few months, but recently, the customer service has become extremely disappointing. The responses I receive feel robotic and lack genuine support.

I encountered an issue with three separate orders, each placed by different customers, which were fulfilled by Ropso. To my customers' surprise, the items they received were completely different from what they had ordered.

When I contacted customer support, I was told to mark the orders as returns, and that I would be charged RVP fees as per company policy. Naturally, I was upset and escalated the issue, only to be directed to speak with a senior representative. Despite my ongoing efforts to resolve this, Ropso seems completely disinterested and has turned a blind eye to the problem.

I am genuinely concerned that there might be something more troubling going on, and I fear that this could be a scam.

Anu & Alex
Inde
9 mois d’utilisation de l’application
Roposo Clout a répondu 15 octobre 2024

Hi Dropshipper,

I am sorry to know you had an unpleasant experience with our services.

We need to speak with you to better understand the problem you encountered. Please share your contact details here at support@roposoclout.com.

Solving your issue is our priority.

Team Roposo

8 novembre 2024

Best app for dropshipping. Shopify integration is very smooth and its very easy to manage orders and payments

VruVana
Inde
12 mois d’utilisation de l’application
28 octobre 2024

I have been using the services since 1 month but I have recieved one of the worst services from them.
the things I have experienced in one month of use is-

1- They promote RTO of products, their delivery partners (Ekart) ask customers to Cancel the order saying that products are not good.
other delivery partner(Delhivery), puts false reason on Failed delivery products,
I experienced this while making a test order to myself to check all the working, and found this.
Suppose what has happened to the real customer.

2- Customer Service is worst, the account manager do not seriously take up the issue mentioned to him.
3- Product costs are high comparing to other vendors.

The Swift Shopper
Inde
2 mois d’utilisation de l’application
Roposo Clout a répondu 29 octobre 2024

Hi Dropshipper,

I am sorry to know you had an unpleasant experience with our services.

We need to speak with you to better understand the problem you encountered. Please share your contact details here at support@roposoclout.com.

Solving your issue is our priority.

Team Roposo

Modifié le 19 octobre 2024

I have contacted the founders of Roposo as well, but it seems like they do not care about the POST-SALE service pain points

Worst clout service provider. I have been with Roposo for almost 5 months now and I can guarantee you their customer service is hopeless because of the following reasons:

1) They say they deliver only Quality checked products to customers. But the truth is there are instances of items delivered to customer which damaged or returned by other customers.

2) For their delivery errors, they punish drop shippers for missing or damaged from their end by charging RTO and RVP.

3) They do not have exchange process for damaged products, so at the end of the day a drop-shipper suffers from loss of customer ad revenue.

4) Last but not the least their Key Account Managers are not at all helpful as they either shy away from responding.

HomeCareMadeEasy
Inde
6 mois d’utilisation de l’application
Roposo Clout a répondu 22 septembre 2024

Hi Dropshipper,

We sincerely regret that you had a negative experience.

We would need to speak with you to better understand the problem you encountered. We request you to share your contact details here at support@roposoclout.com.

Solving your issue is our priority.

Team Roposo

9 novembre 2024

⭐⭐⭐⭐⭐ "This app has been a lifesaver for managing my dropshipping store. Shopify integration is super smooth!"

Home Quens
Inde
3 mois d’utilisation de l’application
8 novembre 2024

I love using this app! Shopify ke saath integration aur payments ka process fast hai. Highly recommend!

Fabby
Inde
Environ 2 mois d’utilisation de l’application
9 septembre 2024

ALERT!! NEW DROPSHIPPERS. Kindly avoid using Roposo Clout. They are the worst in providing help and support for any issue. My customers ordered from my store for their products and there was a technical error for which I have contacted support via call, online chat, email and even through Shopify Support backend Team!!!

They are unable to resolve the technical issue for their own site!! It has been 5 DAYS since my customer placed an order for which they have paid already and that order has not even yet confirmed on roposo. I have been continuously asking for support and every time they have same answer that they will look into it and get back after another 24 hrs. I am unable to get order sync and no timely fulfilments. This is the level of service they are providing.

I would request Shopify as well to look into this and remove the app from their platform as it is a havoc from their end to be not able to solve the tech issue for the site that they have developed themselves!

LAPHKUNS
Inde
Environ un mois d’utilisation de l’application
Roposo Clout a répondu 10 septembre 2024

Hi Dropshipper,

We sincerely regret that you had a negative experience.

We would need to speak with you to better understand the problem you encountered. We request you to share your contact details here at support@roposoclout.com.

Solving your issue is our priority.

Team Roposo

11 novembre 2024

Shopify se easily connect hota hai aur payments ka process bhi bohot fast aur smooth hai. Recommended for dropshipping!

Trending Home Finds
Inde
5 mois d’utilisation de l’application
8 novembre 2024

Interface bohot user-friendly hai. Kabhi bhi koi issue ho toh support team turant madad kar deti hai. Good App!

Reliefity
Inde
Plus d'un an d’utilisation de l’application
4 septembre 2024

Worst dropshipping service in india. Been facing synchronisation issue from my store, you people said your account manager will call me, been waiting for that call from past 4 days and I've raised this particular issue from past 8 days. My orders are pending because of this and I've paid money for advertising those orders are not for free and it's been a week since few orders are pending. I even tried to reach your call center but most of the time I couldn't get through and when I did not proper solution was provided. I even reached on email but no solution. I've invested 20k for advertising and I have around 8 orders pending to be synced. Bravo roposo, hats of your customer relationship team.

Kavethnic
Inde
3 mois d’utilisation de l’application
Roposo Clout a répondu 5 septembre 2024

Hi Dropshipper,

We sincerely regret that you had a negative experience.

We would need to speak with you to better understand the problem you encountered. We request you to share your contact details here at support@roposoclout.com.

Solving your issue is our priority.

Team Roposo