Roposo Clout Dropshipping

I have been using RopsoClout for the past few months, but recently, the customer service has become extremely disappointing. The responses I receive feel robotic and lack genuine support.

I encountered an issue with three separate orders, each placed by different customers, which were fulfilled by Ropso. To my customers' surprise, the items they received were completely different from what they had ordered.

When I contacted customer support, I was told to mark the orders as returns, and that I would be charged RVP fees as per company policy. Naturally, I was upset and escalated the issue, only to be directed to speak with a senior representative. Despite my ongoing efforts to resolve this, Ropso seems completely disinterested and has turned a blind eye to the problem.

I am genuinely concerned that there might be something more troubling going on, and I fear that this could be a scam.

I have been using the services since 1 month but I have recieved one of the worst services from them.
the things I have experienced in one month of use is-

1- They promote RTO of products, their delivery partners (Ekart) ask customers to Cancel the order saying that products are not good.
other delivery partner(Delhivery), puts false reason on Failed delivery products,
I experienced this while making a test order to myself to check all the working, and found this.
Suppose what has happened to the real customer.

2- Customer Service is worst, the account manager do not seriously take up the issue mentioned to him.
3- Product costs are high comparing to other vendors.

I have contacted the founders of Roposo as well, but it seems like they do not care about the POST-SALE service pain points

Worst clout service provider. I have been with Roposo for almost 5 months now and I can guarantee you their customer service is hopeless because of the following reasons:

1) They say they deliver only Quality checked products to customers. But the truth is there are instances of items delivered to customer which damaged or returned by other customers.

2) For their delivery errors, they punish drop shippers for missing or damaged from their end by charging RTO and RVP.

3) They do not have exchange process for damaged products, so at the end of the day a drop-shipper suffers from loss of customer ad revenue.

4) Last but not the least their Key Account Managers are not at all helpful as they either shy away from responding.

ALERT!! NEW DROPSHIPPERS. Kindly avoid using Roposo Clout. They are the worst in providing help and support for any issue. My customers ordered from my store for their products and there was a technical error for which I have contacted support via call, online chat, email and even through Shopify Support backend Team!!!

They are unable to resolve the technical issue for their own site!! It has been 5 DAYS since my customer placed an order for which they have paid already and that order has not even yet confirmed on roposo. I have been continuously asking for support and every time they have same answer that they will look into it and get back after another 24 hrs. I am unable to get order sync and no timely fulfilments. This is the level of service they are providing.

I would request Shopify as well to look into this and remove the app from their platform as it is a havoc from their end to be not able to solve the tech issue for the site that they have developed themselves!

Worst dropshipping service in india. Been facing synchronisation issue from my store, you people said your account manager will call me, been waiting for that call from past 4 days and I've raised this particular issue from past 8 days. My orders are pending because of this and I've paid money for advertising those orders are not for free and it's been a week since few orders are pending. I even tried to reach your call center but most of the time I couldn't get through and when I did not proper solution was provided. I even reached on email but no solution. I've invested 20k for advertising and I have around 8 orders pending to be synced. Bravo roposo, hats of your customer relationship team.

Frauds, scammers. These people dispatched fake products in 20 orders of mine. out of which 9 got delivered and i had to bear their retuns charges ( 150 per product) my ad costs and customers also called me frauds on call. thsy also charge from you even if the mistake is from their side. please dont work with them , they are scammers group not a company.

hello dear
i have a issue with delivery boys . we are spending tooo much on ads to creat sales but your delivery boys asking to the costomer for otp and cancel the deliveries . what the sense of this for spending alot to ganrate sales . we distroying our wealth and increase RTO.. i talk to many costomer they told me delivery person did not reached them. i think you you have work on it . if you cannot stop all this then please do free RTO.
i am reachable at 8563093000

Absolute worst!!
Dont use this they just scam you
They dont reply on chat nor they answer calls.
They will just keep on stalling you and never pay you

Fraud company - marks all orders as RTO and doesn't give seller the money - don't use

I was just reading the reviews given with 1 star and found that everyone is talking about the same issue I have been facing in last 5 Months of usage.

1. Non-existent support: No one is there to support you. I was assigned one RM and he was rude when I called. Support is literally non-existent (I mean it).

2. RTO: I was getting good number of orders but RTO was like almost 90%, how is it even possible. After spending 20K in ads, I got only 8K back.

If you want to start your dropping business with them, please be very careful.