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Great add on to my website. Customers love the peace of mind in the shipping.
Hi there,
Thank you for your review - we love that Route’s been able to help support your business! If there's anything else we can do, please let us know.
Have a great week ...
Great app! Super quick and helpful responses.
Hi there,
Thank you so much for the great review! We appreciate you partnering with Route to navigate customers’ post-purchase experience. We look forward to continuing the ...
I love using Route. I can’t wait to implement this with my customers
Hi there,
This made our day! Thank you so much for your support—we’re thrilled to hear that you’re loving Route. If you have any suggestions or feedback in the future, we'd ...
They have detailed instructions for installation making it easy to use
Hi there,
We appreciate your positive review! We're so glad that you've found Route’s installation process easy to use. If there's anything else we can do to help support ...
Everyone needs route! Route has helped tremendously in dealing with lost packages from USPS. It was super easy to install and the Route customer support team has been really hands on in supporting our customer service agents. Get Route, reduce the shipping headache!
Hi there,
Thank you for writing this wonderful review! We are happy we could make installing an easy experience. Route prides itself on offering world-class customer service ...
This service is free to stores, and it covers our lost or stolen orders so easily! We love the service!
Route is an amazing company. They have great customer support, with us and our customers. We don't ever have to lose money if our customers have shipping issues. It is just one last thing we have to worry about. The best part is that it is free. As a merchant, we don't pay any fees. I highly recommend this company to anyone that has an eCommerce business.
App installation was easy. Customers seem comfortable paying the small additional fee and the first customer claim was dealt with quickly and effectively. I would love to see it added as a service fee or shipping fee instead of an additional item in the cart, but that seems to be a Shopify restriction that they are working through.
Overall, a very worthwhile app.
Route is awesome! We've been using it for years and both their product and support team have always been reliably great.
Hi there,
Thank you so much for your positive review! We're thrilled to hear about your great experience. If you ever need anything, feel free to reach out. We appreciate ...
Game changer!! Gives my customers peace of mind with all the USPS issues here lately and is a very affordable option for everyone!