評論 (419)

整體評分
3.8
各級評分數量
  • 70% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 3% 的評分為 2 顆星
  • 19% 的評分為 1 顆星
2020年6月9日

If I could, I would rate 0 stars, as the only thing this app did is to charge my customers extra and not provide any help or refund, as claimed.

I have yet to receive any reply from them on any of the emails I have sent. My customers have only received generic replies that only frustrated them further.

Was very hyped about it, but was proven to be a horrible experience.

Soft Pet Paws
保加利亞
使用應用程式 4天
2021年5月6日

Are you guys still functioning? I have not gotten any response in 2 weeks. I am also looking at my dashboard and we have issues from December that have not been taking care of. Assist me that would be really appreciated

Bona Fide Flower
美國
使用應用程式 3天
RouteApp LLC 已回覆 2021年5月28日

Hi there,

Thank you for relaying your experience to us. We are so sorry to hear you’ve had trouble contacting our team and using your Dashboard. We’d love to do everything we ...

2021年6月3日

I have been trying to add this app for hours and now I finally said forget it. It shouldn't be this difficult to add something to your site. Even watching up to 6 videos I still did not get it so I uninstalled.

Remixyakickz One Stop Custom Shop
美國
使用應用程式 4天
RouteApp LLC 已回覆 2021年6月15日

Hi there,

That's unusual, so thank you for bringing this to our attention! At Route, we pride ourselves on offering world-class customer service, and we'd like to dig into ...

編輯時間:2023年6月20日

This app is annoying calling and emailing with unsolicited requests, refusing to respond by email, they only want to talk over the phone, forgetting it is online business, ecommerce - digital economy.

They do not adhere to Shopify framework, they want you out of your Shop to create a login on their side while most of the app out there would use Shopify's framework starting with seamless and ...

AMTECH DIRECT
美國
使用應用程式 大約1小時
RouteApp LLC 已回覆 2023年6月20日

Hi there, we deeply apologize for the unfortunate experience you had. Our utmost priority is to assist directly with any shortcomings and make things right for you. We will ...

2021年7月27日

Doesn't work! Can't change or delete the variants they always come back on a refresh. So frustrating, Deleteing the app and looking for an alternative. Not good.

LuxeKaris
英國
使用應用程式 26分鐘
RouteApp LLC 已回覆 2021年8月11日

Hi there,

Thanks for taking the time to share this feedback. I am sincerely sorry for any frustration the variants may have caused. While it is possible to change the SKUs, ...

2022年1月1日

Does not uninstall, code is still on website. No instructions. Should not be allowed in app store. Stay away.

CaseBuddy Australia
澳洲
使用應用程式 4分鐘
RouteApp LLC 已回覆 2022年1月6日

Hi there,

Thank you for bringing this to our attention. We are sorry for any confusion on installing Route. We can definitely see how frustrating that could be. We would be ...

2021年5月4日

This review is for both the Route app and one of their sales team members. I received a series of offensive emails from one of the reps. Their lack of professionalism reflects poorly not only on them but more importantly the company and platform. I hope other business owners do not have the same experience.

Good Wave
美國
使用應用程式 1分鐘
RouteApp LLC 已回覆 2021年5月18日

Hi there,

Thanks so much for your candid feedback. Route prides itself on offering world-class support and communication to our merchants across all departments, and we're so ...

2024年1月11日

andaseatglobal
美國
使用應用程式 1年多
RouteApp LLC 已回覆 2024年1月24日

Hi there,

Thank you so much for your positive review! If you ever need anything, feel free to reach out. We appreciate your support!

Have a great day!

Skylar, Customer ...

2023年11月13日

Hay Chix
美國
使用應用程式 27天