整體評分
4
各級評分數量
  • 71% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 3% 的評分為 2 顆星
  • 18% 的評分為 1 顆星
編輯時間:2019年2月25日

This service is free to stores, and it covers our lost or stolen orders so easily! We love the service!

WOOLLY
美國
使用應用程式 14天
2019年5月29日

The set-up took no time at all! We had our first customer using it later that day.

I like that our customers have this added protection, and it means we aren't out of pocket should anything go awry, in fact we might even make more through resent orders.

Vapourium
紐西蘭
使用應用程式 9天
2019年5月29日

This app is great! It took a quick 5 minute chat with them, 2 minutes to get the app installed, and within 30 minutes they'd done the on-boarding and we had people using it. We've seen a jump in cart conversions and I can tell our customers will like the extra security.

We have over half of our customers use it. I'd highly recommend this!

The Buyers Club
紐西蘭
使用應用程式 9天
2022年1月28日

Perfect, a slight hiccup during installation but I contacted the support and got a reply the same day with the solution. The app seems to work great and has a very sleek new UI design. The support team was kind and very helpful with any questions I had. I have not needed to make a insurance claim yet but I feel in safe hands with the Route team

Visualpixel
瑞士
使用應用程式 3天
RouteApp LLC 已回覆 2022年2月16日

Hello there,

Thanks for the kind words! We're happy we were able to find a solution to your installation problems. We pride ourselves on giving a high level of support. Should you run into any future questions, please feel free to reach out to our team at: https://routeapphelp.zendesk.com/hc/en-us and we'd be happy to help!

Thanks,
Bianca, customer service

編輯時間:2019年2月25日

Kevin from Route was very helpful. I ran into some issues regarding the app's compatibility with my drawer-style cart, causing me to ultimately uninstall the app, but he reached out promptly and offered a solution. I can tell this company really cares about their customers and satisfaction.

The Bath Bomb Outlet
美國
使用應用程式 大約14小時
2024年1月11日

andaseatglobal
美國
使用應用程式 1年多
RouteApp LLC 已回覆 2024年1月24日

Hi there,

Thank you so much for your positive review! If you ever need anything, feel free to reach out. We appreciate your support!

Have a great day!

Skylar, Customer Success

2023年11月13日

Hay Chix
美國
使用應用程式 27天