Route ‑ Shipping Insurance

Route ‑ Shipping Insurance

by RouteApp LLC

One-Click Shipping Insurance

Overall rating
4.7 of 5 stars
Based on 63 reviews

  • 5 of 5 stars
    89% of ratings are 5 stars
  • 4 of 5 stars
    2% of ratings are 4 stars
    (1)
  • 3 of 5 stars
    2% of ratings are 3 stars
    (1)
  • 2 of 5 stars
    3% of ratings are 2 stars
    (2)
  • 1 of 5 stars
    5% of ratings are 1 stars
    (3)

All reviews

3 reviews

Cali Tiger

Great idea but we do not understand why it has to be a physical product at checkout. It creates a multiple of issues. For example bundle discounts buy 3 items and save it counts route insurance. There is more always shows on what else would you like buy no way to exclude it. The headaches are too much to handle

AmericanHardBag.com

No support no contact. The app does not work on my site. Several emails latter I have not had a single reply. God help you if you had a customer with a problem! I thought that this app was a great idea at first. It's beyond me that a company can take the time and money to put a service and an app together only to completely ignore their customers. Free is a bad deal when it leads to a waste of time and a bunch of frustration.

The Bubble Tea Company

Waste of time. The insurance option never appeared on the checkout and continuous efforts to get support never yielded any results. The app is a great idea and Shopify desperately needs a working app for shipping insurance but unfortunately this app is note ready for prime time :(