Route ‑ Protection & Tracking
- Priser
-
Gratis at installere. Yderligere gebyrer kan være gældende.
- Populær hos butikker som din
- Hjemmehørende i USA
- Bedømmelse
- 3,3 (339)
- Udvikler
- RouteApp LLC
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Lever førsteklasses oplevelser efter køb – få pakkebeskyttelse, returneringer og ombytninger m.m.
Fra levering og genopdagelse til returneringer og ombytninger – Route beskytter brands og deres kunder med licenseret pakkebeskyttelse, returneringer og ombytninger, hurtig problemløsning, pakkesporing, cashback-loyalitetsrabatter og produktanbefalinger. Route hjælper brands med konsekvent at levere førsteklasses oplevelser efter købet, hvilket fører til højere kundefastholdelse og rentabilitet.
- Pakkebeskyttelse, der giver dine kunder ro i sindet ved betaling
- Software til administration af returneringer med AI-verificering, ombytninger og POS-support
- Cashback-loyalitetsrabatter ved næste køb, så kunderne vender tilbage
- Ordresporing, der forlænger kunders livstidsværdi og gør kunder 10x mere engagerede
- Øjeblikkelig løsning af erstatningskrav, der sparer tid og supportomkostninger samt minimerer kundefrustrationer
Indeholder maskinoversat tekst
- Populær hos butikker som din
- Hjemmehørende i USA
Sprog
Engelsk
Denne app er ikke oversat til Dansk
Fungerer sammen med
- Betaling
- Shopify Flow
Kategorier
Sporing
Notifikationer
Administration af reklamationer
Priser
Eksterne gebyrer kan blive faktureret af RouteApp LLC separat i forhold til din Shopify-faktura. Få mere at vide
Gratis
Gratis at installere
Der kan forekomme yderligere gebyrer. Gå til route.com/pricing for at få mere at vide.
Indeholder maskinoversat tekst
Alle gebyrer faktureres i USD. Se alle prismuligheder
Anmeldelser (339)
I granted Route collaborator access to install their app on my Shopify website. During this process, the widget broke my checkout button. When a customer went to checkout, it opened a file instead of leading to the checkout page. This went unnoticed for quite some time and negatively impacted my sales.
Additionally, a Route cashback promotion was added to my widget without my approval, which could have caused further losses.
These issues are unacceptable, especially given the trust I placed in the Route team. Based on these experiences, I do not feel confident recommending this app. I hope Route provides clearer guidance to their installation team to prevent similar problems in the future.
Hello--my name is Adam. I lead our implementation teams here at Route. I am very sorry to hear about this experience with our widget and the impact to your checkout flow.
I've reached out to you through email to learn more and make sure our teams are following our strict implementation and quality testing guidelines.
Route has recently fallen short of expectations. They charge customers a significant amount for package insurance, yet when it comes time to file a claim, they become unhelpful. Recently, they did not assist us with a lost package, and we have decided we will be taking our business elsewhere.
They raised rates on us and don't cover the order AFTER the order was placed and BEFORE it was processed. Customer called to have protection added on after they completed order, we added it BEFORE the order was processed. Route then would NOT honor the protection after order was damaged. Con artists.
Support
App-support leveres af RouteApp LLC.
Ressourcer
Denne udvikler tilbyder ikke direkte support på Dansk.
Udvikler
Lanceret
17. januar 2019
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