Route Protection and Tracking

Route Protection and Tracking

Priser
Gratis at installere. Yderligere gebyrer kan være gældende.
Højdepunkter
Populær blandt virksomheder i USA
Bedømmelse
4,0 (408)

Lever premium efter-købsoplevelser—få leveringsbeskyttelse, sporing og mere

Fra levering til genopdagelse beskytter Route mærker og deres kunder med licenseret leveringsbeskyttelse, hurtig problemløsning, pakkesporing, CO2-neutral levering og produktanbefalinger. Route hjælper mærker med konsekvent at levere premium efter-købsoplevelser, der fører til højere kundeholdelse og rentabilitet. Siden 2019 har Route opbygget et e-handelsnetværk med 13.000 mærker og mere end 3 millioner aktive app-brugere, og kunderne har valgt at beskytte 150 millioner ordrer.

Fra levering til genopdagelse beskytter Route mærker og deres kunder med licenseret leveringsbeskyttelse, hurtig problemløsning, pakkesporing, CO2-neutral levering og produktanbefalinger. Route hjælper mærker med konsekvent at levere premium efter-købsoplevelser, der fører til højere kundeholdelse og rentabilitet. Siden 2019 har Route opbygget et e-handelsnetværk med 13.000 mærker og mere end 3 millioner aktive app-brugere, og kunderne har valgt at beskytte 150 millioner ordrer. mere
  • Leveringsbeskyttelse, der giver dine kunder ro i sindet ved kassen
  • Øjeblikkelig løsning af krav, der sparer tid, supportomkostninger og kundefrustration
  • Pakkesporing, der forlænger din kundes livstidsværdi
  • CO2-neutral levering, der øger loyalitet og beskytter planeten
  • AI-drevne produktanbefalinger, der øger indtægterne og driver ordrer

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Højdepunkter
Populær blandt virksomheder i USA

Sporing

Brandet sporingsside

Notifikationer

Automatisering, Mail

Lanceret

17. januar 2019

Sprog

Engelsk

Denne app er ikke oversat til Dansk

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Betaling

Priser

Eksterne gebyrer kan blive faktureret af RouteApp LLC separat i forhold til din Shopify-faktura. Få mere at vide

Gratis at installere

Yderligere gebyrer kan forekomme. Besøg venligst route.com/pricing for at lære mere.

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Alle gebyrer faktureres i USD. Se alle prismuligheder

Anmeldelser (408)

Samlet bedømmelse
4
Antal pr. bedømmelsesniveau
  • 71 % af bedømmelserne er på 5 stjerner
  • 5 % af bedømmelserne er på 4 stjerner
  • 2 % af bedømmelserne er på 3 stjerner
  • 3 % af bedømmelserne er på 2 stjerner
  • 18 % af bedømmelserne er på 1 stjerner
24. maj 2024

The team was able to help me troubleshoot a challenging customer and provided great backup of screenshots and dates so I could take them back to the customer and review. Super helpful.

BlackTravelBox
USA
Mere end 4 år bruger appen
RouteApp LLC svarede 26. juni 2024

Hi there,

Thank you so much for taking the time to leave us a review! We love that Route’s been able to help support your business! If there's anything else we can do, please let us know.

Have a great day!

Best,
Skylar, Customer Success

30. maj 2024

Big sales push up front promising all your problems will be resolved without any of it backed up by reality once in use. Removing from our Shopify page after a year of use and zero customers actually being helped by it. They just want to use your small business store to skim money for themselves. For example, they will allow your customers to (unintentionally/accidentally) purchase Route protection on an in-store pick up order. They offered no remedy to this issue and don't really care. It's up to you to claw back the money.

Halfway Crooks Beer
USA
9 måneder bruger appen
RouteApp LLC svarede 17. juni 2024

Hi there,

We’re disappointed to hear about your experience, and we want to make things right. A member of our team will reach out to you directly to find a solution.

Best,
Skylar, Customer Success

Show less

18. april 2024

We've had Route for two years and honestly, the agents that we had before our current agent (Shout out to Atakeli!) were nowhere near as responsive as he is.

It makes such a difference and we will continue to have Route as a part of our online business. Nowadays, most claims are resolved in under a week.

L E S T I E N
USA
Cirka 2 år bruger appen
RouteApp LLC svarede 25. april 2024

Hi there,

Thank you so much for your positive review! We're thrilled to hear about your great experience. If you ever need anything, feel free to reach out. We appreciate your support!

Have a wonderful week!

Skylar, Customer Success

13. juni 2024

Save your money and use shipping insurance through Shopify. At least for our store I found there's little value that Route provides, especially for the pricing. 2-3 months of having Route installed ended up costing us over $560 for a single claim filed. Additionally they are very unclear on their pricing structure

Kiyo Studios
USA
Cirka 2 måneder bruger appen
RouteApp LLC svarede 17. juni 2024

Hi there,

We appreciate your feedback and apologize for any inconvenience. Your experience is important to us, and we want to make things right. A member of our team will reach out to you directly to work on a solution.

Best,
Skylar, Customer Success

9. april 2024

Great add on to my website. Customers love the peace of mind in the shipping.

CornellSurgical.com
USA
3 måneder bruger appen
RouteApp LLC svarede 25. april 2024

Hi there,

Thank you for your review - we love that Route’s been able to help support your business! If there's anything else we can do, please let us know.

Have a great week!

Skylar, Customer Success

Support

RouteApp LLC kan besvare dine spørgsmål vedrørende Route Protection and Tracking.

Udvikler

RouteApp LLC

1441 W Innovation Way, Suite 200, Lehi, UT, 84043, US

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