Route: Post‑Purchase Platform

Route: Post‑Purchase Platform

Gratis at installere. Yderligere gebyrer kan være gældende.
Bedømmelse (3,9)
Anmeldelser

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Om denne app

Lanceret

17. januar 2019

Sprog

Engelsk

Denne app er ikke oversat til Dansk

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Betaling

Forbedre kundeoplevelsen, reducer omkostningerne og øg indtægterne - få pakkebeskyttelse, sporing og mere

Route forbinder dybt mærker med deres kunder for at glæde dem ved enhver lejlighed, og transformerer hver del af købsrejsen fra bestilt til leveret, og overalt imellem. Giv kunderne ro i sindet ved kassen med forsendelsesforsikring, der beskytter mod tab, tyveri eller skade - og klimaneutral forsendelse på alle beskyttede ordrer. Tilbyd indlevende pakkesporing, der holder dit mærke øverst i tankerne og leverer personaliserede produktanbefalinger, der driver yderligere køb.

Route forbinder dybt mærker med deres kunder for at glæde dem ved enhver lejlighed, og transformerer hver del af købsrejsen fra bestilt til leveret, og overalt imellem. Giv kunderne ro i sindet ved kassen med forsendelsesforsikring, der beskytter mod tab, tyveri eller skade - og klimaneutral forsendelse på alle beskyttede ordrer. Tilbyd indlevende pakkesporing, der holder dit mærke øverst i tankerne og leverer personaliserede produktanbefalinger, der driver yderligere køb. mere
  • Pakkebeskyttelse giver dine kunder tillid og ro i sindet ved kassen
  • Øjeblikkelig kravsløsning, der sparer tid, supportomkostninger og kundefrustration
  • Branded pakkesporing, der opbygger forventning og forbedrer kundeoplevelsen
  • Klimaneutral forsendelse, der beskytter planeten og øger mærkeloyaliteten
  • Indtægtsdrevne produktanbefalinger, der øger kundens livstidsværdi

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Priser

Eksterne gebyrer kan blive faktureret af RouteApp LLC separat i forhold til din Shopify-faktura. Få mere at vide

Gratis at installere

Yderligere gebyrer kan gælde. Besøg venligst route.com/pricing for at lære mere.

Gratis at installere

Yderligere gebyrer kan gælde. Besøg venligst route.com/pricing for at lære mere.

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Alle gebyrer faktureres i USD. Se alle prismuligheder

402 anmeldelser

Samlet bedømmelse
3,9
Antal pr. bedømmelsesniveau
  • 71 % af bedømmelserne er på 5 stjerner
  • 5 % af bedømmelserne er på 4 stjerner
  • 2 % af bedømmelserne er på 3 stjerner
  • 3 % af bedømmelserne er på 2 stjerner
  • 18 % af bedømmelserne er på 1 stjerner
30. januar 2024

We have been using Route for over 4 years now. Hands down it has been one of the biggest game changers for our company and has saved us tens of thousands of dollars in shipping and product, as well as countless hours of TIME.

I recommend Route to anyone who runs an ecommerce site for ease on your CS team and saving on shipping/product costs.

Lurella Cosmetics
USA
Cirka 4 år bruger appen
RouteApp LLC svarede 1. februar 2024

Hi there,

Thank you so much for your positive review! We appreciate you partnering with Route to navigate customers’ post-purchase experience. We look forward to continuing the adventure with you.

Have a wonderful week!

Skylar, Customer Success

30. januar 2024

We are super thankful that Route has helped our business by approving claims from our customers. It has helped us out a ton. Getting set up was simple and the claim process was quick. Lukas has been available for all questions and walked me through the system step by step. Great product and great service.

Ice Up Industries LLC
USA
3 måneder bruger appen
RouteApp LLC svarede 1. februar 2024

Hi there,

This made our day! Thank you so much for your support—we’re thrilled to hear that you’re loving Route. If you have any suggestions or feedback in the future, we'd love to hear it.

Have a great day!

Skylar, Customer Success

3. januar 2024

Extremely happy with route!! Our customers have experienced an easy, fast and efficient process of filing a claim and being reimbursed. We are so grateful the hassle of lost/stolen mail is handled so well for us and our customers with route. A special shout out to Maddi for always handling issues effectively and right away for us!

Half Face Blades
USA
Næsten 5 år bruger appen
RouteApp LLC svarede 4. januar 2024

Hi there,

Thank you so much for your positive review! We're thrilled to hear about your great experience, and that you've found Route and our team to be quick and efficient. If you ever need anything, feel free to reach out. We appreciate your support!

Have a great day!
Skylar, Customer Support

24. januar 2024

I accidentally messed up and deleted Route and was having a time trying to get it back on my store front.. Skylar saved the day Thank you for great customer support

Styles with Stephanie (a country boutique)
USA
Mere end 2 år bruger appen
RouteApp LLC svarede 1. februar 2024

Hi there,

Wow, thank you for the review! We love that Route’s been able to help support your business! If there's anything else we can do, please let us know.

Skylar, Customer Success

Redigeret 8. februar 2024

Very poor response time to emails. Its been 24hrs and no response at all

Update
After many chats with Route - finally they resolved our issue. This should not be the case - there should be a timely response from Route support no matter what. Now I have the Customer success managers asking if support via Chat is better or email and to update review accordingly. My review still hands - increased it 2 stars but the response for my ticket took over a week which is ridiculous and not acceptable.

Pure Life Science
Canada
Mere end 4 år bruger appen
RouteApp LLC svarede 7. februar 2024

Hi there,

We appreciate your feedback and apologize for any inconvenience. Your experience is important to us, and we want to make things right. A member of our team will reach out to you directly to work on a solution.

Best,

Skylar, Customer Support

Om denne app

Lanceret

17. januar 2019

Sprog

Engelsk

Denne app er ikke oversat til Dansk

Fungerer sammen med

Betaling

Udviklet af RouteApp LLC

Om RouteApp LLC

3,9 i gennemsnitlig bedømmelse

5 års erfaring med at udvikle apps til Shopify App Store

1441 W Innovation Way, Suite 200, Lehi, UT, 84043, US

Support

Skriv en besked

merchantsupport@route.com

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