Route: Post‑Purchase Platform

Route: Post‑Purchase Platform

Preisgestaltung
Kostenlose Installation. Es können zusätzliche Gebühren anfallen.
Highlights
Beliebt bei Unternehmen in den USA
Bewertung
4,0 (408)
Entwickler
RouteApp LLC

Improve customer experience, reduce costs & increase revenue—get package protection, tracking & more

Route deeply connects brands with their customers to delight them at every opportunity, transforming every part of the buying journey from ordered to delivered, and everywhere in between. Give shoppers peace of mind at checkout with shipping insurance that protects against loss, theft, or damage—and carbon neutral shipping on all protected orders. Offer immersive package tracking that keeps your brand top-of-mind and delivers personalized product recommendations that drive additional purchases.

Route deeply connects brands with their customers to delight them at every opportunity, transforming every part of the buying journey from ordered to delivered, and everywhere in between. Give shoppers peace of mind at checkout with shipping insurance that protects against loss, theft, or damage—and carbon neutral shipping on all protected orders. Offer immersive package tracking that keeps your brand top-of-mind and delivers personalized product recommendations that drive additional purchases. mehr
  • Package protection gives your shoppers confidence & peace of mind at checkout
  • Instant claims resolution that saves time, support costs & customer frustration
  • Branded package tracking that builds anticipation & enhances customer experience
  • Carbon neutral shipping that protects the planet and increases brand loyalty
  • Revenue-driving product recommendations that increase customer lifetime value

Enthält unübersetzten Text

Übersetzung anzeigen
Highlights
Beliebt bei Unternehmen in den USA

Eingeführt

17. Januar 2019

Sprachen

Englisch

Für diese App ist keine Übersetzung auf Deutsch vorhanden.

Kompatibel mit

Checkout

Preisgestaltung

Externe Kosten können von RouteApp LLC getrennt von deiner Shopify-Rechnung abgerechnet werden. Mehr Informationen

Kostenlose Installation

Additional charges may apply. Please visit route.com/pricing to learn more.

Kostenlose Installation

Additional charges may apply. Please visit route.com/pricing to learn more.

Enthält unübersetzten Text

Übersetzung anzeigen

Alle Gebühren werden in USD berechnet. Alle Preisoptionen anzeigen

Rezensionen (408)

Gesamtbewertung
4
Anzahl pro Bewertungsstufe
  • 71 % der Bewertungen sind 5 Sterne
  • 5 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 3 % der Bewertungen sind 2 Sterne
  • 18 % der Bewertungen sind 1 Sterne
24. Mai 2024

The team was able to help me troubleshoot a challenging customer and provided great backup of screenshots and dates so I could take them back to the customer and review. Super helpful.

BlackTravelBox
Vereinigte Staaten
Mehr als 4 jahre mit der App
18. April 2024

We've had Route for two years and honestly, the agents that we had before our current agent (Shout out to Atakeli!) were nowhere near as responsive as he is.

It makes such a difference and we will continue to have Route as a part of our online business. Nowadays, most claims are resolved in under a week.

L E S T I E N
Vereinigte Staaten
Etwa 2 jahre mit der App
RouteApp LLC hat geantwortet 25. April 2024

Hi there,

Thank you so much for your positive review! We're thrilled to hear about your great experience. If you ever need anything, feel free to reach out. We appreciate your support!

Have a wonderful week!

Skylar, Customer Success

30. Mai 2024

Big sales push up front promising all your problems will be resolved without any of it backed up by reality once in use. Removing from our Shopify page after a year of use and zero customers actually being helped by it. They just want to use your small business store to skim money for themselves. For example, they will allow your customers to (unintentionally/accidentally) purchase Route protection on an in-store pick up order. They offered no remedy to this issue and don't really care. It's up to you to claw back the money.

Halfway Crooks Beer
Vereinigte Staaten
9 monate mit der App
20. Februar 2024

Route is awesome! We've been using it for years and both their product and support team have always been reliably great.

JCPal Technology
Kanada
Etwa 5 jahre mit der App
RouteApp LLC hat geantwortet 29. Februar 2024

Hi there,

Thank you so much for your positive review! We're thrilled to hear about your great experience. If you ever need anything, feel free to reach out. We appreciate your support!

Skylar, Customer Success

9. April 2024

Great add on to my website. Customers love the peace of mind in the shipping.

CornellSurgical.com
Vereinigte Staaten
3 monate mit der App
RouteApp LLC hat geantwortet 25. April 2024

Hi there,

Thank you for your review - we love that Route’s been able to help support your business! If there's anything else we can do, please let us know.

Have a great week!

Skylar, Customer Success

Support

RouteApp LLC kann alle Fragen beantworten, die du zu Route: Post‑Purchase Platform hast.

Entwickler

RouteApp LLC

1441 W Innovation Way, Suite 200, Lehi, UT, 84043, US

Ressourcen

Dieser Entwickler bietet keinen direkten Support auf Deutsch an.

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