Route Protection and Tracking
- Preisgestaltung
-
Kostenlose Installation. Es können zusätzliche Gebühren anfallen.
- Highlights
- Beliebt bei Unternehmen in den USA
- Bewertung
- 4,1 (416)
- Entwickler
- RouteApp LLC
Vorgestellte Bildergalerie
Bieten Sie erstklassige Erlebnisse nach dem Kauf—erhalten Sie Versandversicherung, Verfolgung und mehr
Von der Lieferung bis zur Wiederentdeckung schützt Route Marken und ihre Kunden mit lizenzierter Versandversicherung, schneller Problemlösung, Paketverfolgung, CO2-neutralem Versand und Produktempfehlungen. Route hilft Marken, durchgehend erstklassige Erlebnisse nach dem Kauf zu bieten, die zu höherer Kundenbindung und Rentabilität führen.
- Versandversicherung, die Ihren Kunden beim Checkout Sicherheit gibt
- Sofortige Schadensregulierung, die Zeit, Supportkosten und Kundenfrustration spart
- Paketverfolgung, die den Kundenlebenszykluswert erhöht
- CO2-neutraler Versand, der Loyalität steigert und den Planeten schützt
- KI-gestützte Produktempfehlungen, die den Umsatz steigern und Bestellungen fördern
Enthält automatisch übersetzten Text
- Highlights
- Beliebt bei Unternehmen in den USA
Sprachen
Englisch
Für diese App ist keine Übersetzung auf Deutsch vorhanden.
Kompatibel mit
CheckoutKategorien
Tracking
Benachrichtigungen
Preisgestaltung
Externe Kosten können von RouteApp LLC getrennt von deiner Shopify-Rechnung abgerechnet werden. Mehr Informationen
Kostenlos
Kostenlose Installation
Zusätzliche Gebühren können anfallen. Bitte besuchen Sie route.com/pricing, um mehr zu erfahren.
Enthält automatisch übersetzten Text
Alle Gebühren werden in USD berechnet. Alle Preisoptionen anzeigen
Rezensionen (416)
Route has saved our customer service department so much time by handling the majority of our lost, stolen, or damaged packages. We are always so excited when we see Route has been attached to an order with an issue because it will be taken care of quickly! Plus Route saves our company so much money by replacing packages with the money they collect, not our company funds. Our rep Robert and the customer service team have been so helpful when issues arise. We are so happy with Route's services.
Hi there,
Thank you for the review! We appreciate you partnering with Route to navigate customers’ post-purchase experience. We look forward to continuing the adventure with you.
Have a great day!
Skylar, Customer Success
We are always working towards better, and this is definitely a great solution for clients who may have experienced issues with the delivery of packages and new "safe drop" procedures by most major carriers. Custom support and whole ROUTE team is A ++
Hi there,
This made our day! Thank you so much for your support—we’re thrilled to hear that you’re loving Route. If you have any suggestions or feedback in the future, we'd love to hear it.
Thanks!
Skylar, Customer Success
They earned over $12,000 from our customers while paying out $648, what a scam. They take well over 24 hours to answer an email and then it is with a question. They know its only a matter of time before store owners will dump this scam of an app. My manager installed I never would have.
Hi there,
We’re disappointed to hear about your experience, and we want to make things right. A member of our team will reach out to you directly to find a solution.
Best,
Skylar, Customer Success
Route's customer service is very helpful! They were able to fix a problem I was having in integrating Route into my store. There's always someone there to help! Requests for reimbursement are easy to initiate. Customers seem to like Route as well.
Hi there,
Wow, thank you for the review! We appreciate you partnering with Route to navigate customers’ post-purchase experience. We look forward to continuing the adventure with you.
Have a great rest of your day!
Best,
Skylar, Customer Success
For four years we have had Route - spanning 527 orders and counting - and although our customers can opt out of purchasing it, most pay the small surcharge for the insurance (typically $1-3 for our orders).
Finally we had a case yesterday where we had to claim on it, where the customer had the parcel stolen from his mailbox. Route was incredibly quick to resolve, and to settle the claim for us by refunding the customer directly. No fuss; no mess. Thanks Route!!!
Hi there,
Thank you for your review! We love that Route’s been able to help support your business! If there's anything else we can do, please let us know.
Have a wonderful rest of your day!
Best,
Skylar, Customer Success
Support
App-Support von Route Protection and Tracking
Ressourcen
Entwickler
Eingeführt
17. Januar 2019