Route Protection and Tracking
- Preisgestaltung
-
Kostenlose Installation. Es können zusätzliche Gebühren anfallen.
- Highlights
- Beliebt bei Unternehmen in den USA
- Bewertung
- 4,0 (414)
- Entwickler
- RouteApp LLC
Vorgestellte Bildergalerie
Bieten Sie erstklassige Erlebnisse nach dem Kauf—erhalten Sie Versandversicherung, Verfolgung und mehr
Von der Lieferung bis zur Wiederentdeckung schützt Route Marken und ihre Kunden mit lizenzierter Versandversicherung, schneller Problemlösung, Paketverfolgung, CO2-neutralem Versand und Produktempfehlungen. Route hilft Marken, durchgehend erstklassige Erlebnisse nach dem Kauf zu bieten, die zu höherer Kundenbindung und Rentabilität führen.
- Versandversicherung, die Ihren Kunden beim Checkout Sicherheit gibt
- Sofortige Schadensregulierung, die Zeit, Supportkosten und Kundenfrustration spart
- Paketverfolgung, die den Kundenlebenszykluswert erhöht
- CO2-neutraler Versand, der Loyalität steigert und den Planeten schützt
- KI-gestützte Produktempfehlungen, die den Umsatz steigern und Bestellungen fördern
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- Highlights
- Beliebt bei Unternehmen in den USA
Sprachen
Englisch
Für diese App ist keine Übersetzung auf Deutsch vorhanden.
Kompatibel mit
CheckoutAlle Funktionen
Tracking
- Trackingseite mit Branding
Benachrichtigungen
- Automatisierung
Tracking
Benachrichtigungen
Preisgestaltung
Externe Kosten können von RouteApp LLC getrennt von deiner Shopify-Rechnung abgerechnet werden. Mehr Informationen
Kostenlos
Kostenlose Installation
Zusätzliche Gebühren können anfallen. Bitte besuchen Sie route.com/pricing, um mehr zu erfahren.
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Alle Gebühren werden in USD berechnet. Alle Preisoptionen anzeigen
Rezensionen (414)
Route's customer service is very helpful! They were able to fix a problem I was having in integrating Route into my store. There's always someone there to help! Requests for reimbursement are easy to initiate. Customers seem to like Route as well.
Hi there,
Wow, thank you for the review! We appreciate you partnering with Route to navigate customers’ post-purchase experience. We look forward to continuing the adventure with you.
Have a great rest of your day!
Best,
Skylar, Customer Success
For four years we have had Route - spanning 527 orders and counting - and although our customers can opt out of purchasing it, most pay the small surcharge for the insurance (typically $1-3 for our orders).
Finally we had a case yesterday where we had to claim on it, where the customer had the parcel stolen from his mailbox. Route was incredibly quick to resolve, and to settle the claim for us by refunding the customer directly. No fuss; no mess. Thanks Route!!!
Hi there,
Thank you for your review! We love that Route’s been able to help support your business! If there's anything else we can do, please let us know.
Have a wonderful rest of your day!
Best,
Skylar, Customer Success
They earned over $12,000 from our customers while paying out $648, what a scam. They take well over 24 hours to answer an email and then it is with a question. They know its only a matter of time before store owners will dump this scam of an app. My manager installed I never would have.
Hi there,
We’re disappointed to hear about your experience, and we want to make things right. A member of our team will reach out to you directly to find a solution.
Best,
Skylar, Customer Success
Very helpful Customer Service, quick and easy.
Hi there,
Thank you for the great review! We love that Route’s been able to help support your business. If there's anything else we can do, please let us know.
Have a great day!
Best,
Skylar, Customer Success
It is good but also not too good. The on boarding was great, but after that.....
They handle each claim differently, they can modify orders and process refunds without an email or notification, and it's very hard to connect with someone there.
They do not have a way to email or call support, you have to generate a ticket via "live" chat and have to wait a day for someone to respond.
As nice as it is to offer insurance, it costs us the merchant 2.4-7 percent every time we sell Route depending on how the user paid. I wish they only collected 95% of what we sold so we didn't lose money. On average we sell 1000 in package protection a week. So it's small but it's still 24-70 dollars out of our pocket.
Hi there,
We appreciate your feedback and apologize for any inconvenience. Your experience is important to us, and we want to make things right. A member of our team will reach out to you directly to work on a solution.
Best,
Skylar, Customer Success
Support
RouteApp LLC kann alle Fragen beantworten, die du zu Route Protection and Tracking hast.
Entwickler
Ressourcen
Eingeführt
17. Januar 2019