Route: Post‑Purchase Platform
- Precios
-
Instalación gratuita. Se pueden aplicar cargos adicionales.
- Características
- Populares entre los negocios de Estados Unidos
- Calificación
- 4,0 (408)
- Desarrollador
- RouteApp LLC
Galería de imágenes destacadas
Mejora la experiencia del cliente, reduce costos y aumenta los ingresos: obtén protección de paquetes, seguimiento y más
Route conecta profundamente las marcas con sus clientes para deleitarlos en cada oportunidad, transformando cada parte del viaje de compra desde el pedido hasta la entrega, y en todos los lugares intermedios. Ofrece a los compradores tranquilidad en el momento del pago con un seguro de envío que protege contra pérdidas, robos o daños, y envío neutro en carbono en todos los pedidos protegidos. Ofrece un seguimiento de paquetes inmersivo que mantiene tu marca en la mente de los clientes y ofrece recomendaciones de productos personalizadas que impulsan compras adicionales.
- La protección de paquetes brinda confianza y tranquilidad a tus compradores en el momento del pago
- Resolución instantánea de reclamaciones que ahorra tiempo, costos de soporte y frustración del cliente
- Seguimiento de paquetes de marca que genera anticipación y mejora la experiencia del cliente
- Envío neutro en carbono que protege el planeta y aumenta la lealtad de la marca
- Recomendaciones de productos que generan ingresos y aumentan el valor de vida del cliente
Contiene texto traducido automáticamente
- Características
- Populares entre los negocios de Estados Unidos
Fecha de lanzamiento
17 de enero de 2019
Idiomas
Inglés
Esta aplicación no está traducida al Español
Categorías
Funciona con
PagoPrecios
RouteApp LLC podría facturar los cargos externos por separado de tu factura de Shopify. Más información
Instalación gratuita
Pueden aplicarse cargos adicionales. Por favor, visita route.com/pricing para obtener más información.
Instalación gratuita
Pueden aplicarse cargos adicionales. Por favor, visita route.com/pricing para obtener más información.
Contiene texto traducido automáticamente
Todos los cargos se facturan en USD. Ver todas las opciones de precios
Reseñas (408)
The team was able to help me troubleshoot a challenging customer and provided great backup of screenshots and dates so I could take them back to the customer and review. Super helpful.
Hi there,
Thank you so much for taking the time to leave us a review! We love that Route’s been able to help support your business! If there's anything else we can do, please let us know.
Have a great day!
Best,
Skylar, Customer Success
We've had Route for two years and honestly, the agents that we had before our current agent (Shout out to Atakeli!) were nowhere near as responsive as he is.
It makes such a difference and we will continue to have Route as a part of our online business. Nowadays, most claims are resolved in under a week.
Hi there,
Thank you so much for your positive review! We're thrilled to hear about your great experience. If you ever need anything, feel free to reach out. We appreciate your support!
Have a wonderful week!
Skylar, Customer Success
Big sales push up front promising all your problems will be resolved without any of it backed up by reality once in use. Removing from our Shopify page after a year of use and zero customers actually being helped by it. They just want to use your small business store to skim money for themselves. For example, they will allow your customers to (unintentionally/accidentally) purchase Route protection on an in-store pick up order. They offered no remedy to this issue and don't really care. It's up to you to claw back the money.
Hi there,
We’re disappointed to hear about your experience, and we want to make things right. A member of our team will reach out to you directly to find a solution.
Best,
Skylar, Customer Success
Show less
Save your money and use shipping insurance through Shopify. At least for our store I found there's little value that Route provides, especially for the pricing. 2-3 months of having Route installed ended up costing us over $560 for a single claim filed. Additionally they are very unclear on their pricing structure
Hi there,
We appreciate your feedback and apologize for any inconvenience. Your experience is important to us, and we want to make things right. A member of our team will reach out to you directly to work on a solution.
Best,
Skylar, Customer Success
Great add on to my website. Customers love the peace of mind in the shipping.
Hi there,
Thank you for your review - we love that Route’s been able to help support your business! If there's anything else we can do, please let us know.
Have a great week!
Skylar, Customer Success
Soporte técnico
RouteApp LLC puede responder cualquier pregunta que tengas sobre Route: Post‑Purchase Platform.