Route Protection and Tracking
- Precios
-
Instalación gratuita. Se pueden aplicar cargos adicionales.
- Características
- Populares entre los negocios de Estados Unidos
- Calificación
- 4,0 (408)
- Desarrollador
- RouteApp LLC
Galería de imágenes destacadas
Ofrece experiencias premium después de la compra: obtén protección de envío, seguimiento y más
Desde la entrega hasta el redescubrimiento, Route protege a las marcas y sus clientes con protección de envío licenciada, resolución rápida de problemas, seguimiento de paquetes, envíos neutrales en carbono y recomendaciones de productos. Route ayuda a las marcas a ofrecer de manera consistente experiencias premium después de la compra que conducen a una mayor retención de clientes y rentabilidad. Desde 2019, Route ha construido una red de comercio electrónico de 13.000 marcas y más de 3 millones de usuarios activos de la aplicación, y los clientes han elegido proteger 150 millones de pedidos.
- Protección de envío que ofrece tranquilidad a tus clientes en el momento del pago
- Resolución instantánea de reclamaciones que ahorra tiempo, costos de soporte y frustración del cliente
- Seguimiento de paquetes que extiende el valor de vida del cliente
- Envío neutral en carbono que aumenta la lealtad y protege el planeta
- Recomendaciones de productos impulsadas por IA que aumentan los ingresos y fomentan los pedidos
Contiene texto traducido automáticamente
- Características
- Populares entre los negocios de Estados Unidos
Seguimiento
Notificaciones
Fecha de lanzamiento
17 de enero de 2019
Idiomas
Inglés
Esta aplicación no está traducida al Español
Categorías
Funciona con
PagoPrecios
RouteApp LLC podría facturar los cargos externos por separado de tu factura de Shopify. Más información
Instalación gratuita
Pueden aplicarse cargos adicionales. Por favor, visita route.com/pricing para saber más.
Contiene texto traducido automáticamente
Todos los cargos se facturan en USD. Ver todas las opciones de precios
Reseñas (408)
The team was able to help me troubleshoot a challenging customer and provided great backup of screenshots and dates so I could take them back to the customer and review. Super helpful.
Hi there,
Thank you so much for taking the time to leave us a review! We love that Route’s been able to help support your business! If there's anything else we can do, please let us know.
Have a great day!
Best,
Skylar, Customer Success
Big sales push up front promising all your problems will be resolved without any of it backed up by reality once in use. Removing from our Shopify page after a year of use and zero customers actually being helped by it. They just want to use your small business store to skim money for themselves. For example, they will allow your customers to (unintentionally/accidentally) purchase Route protection on an in-store pick up order. They offered no remedy to this issue and don't really care. It's up to you to claw back the money.
Hi there,
We’re disappointed to hear about your experience, and we want to make things right. A member of our team will reach out to you directly to find a solution.
Best,
Skylar, Customer Success
Show less
We've had Route for two years and honestly, the agents that we had before our current agent (Shout out to Atakeli!) were nowhere near as responsive as he is.
It makes such a difference and we will continue to have Route as a part of our online business. Nowadays, most claims are resolved in under a week.
Hi there,
Thank you so much for your positive review! We're thrilled to hear about your great experience. If you ever need anything, feel free to reach out. We appreciate your support!
Have a wonderful week!
Skylar, Customer Success
Save your money and use shipping insurance through Shopify. At least for our store I found there's little value that Route provides, especially for the pricing. 2-3 months of having Route installed ended up costing us over $560 for a single claim filed. Additionally they are very unclear on their pricing structure
Hi there,
We appreciate your feedback and apologize for any inconvenience. Your experience is important to us, and we want to make things right. A member of our team will reach out to you directly to work on a solution.
Best,
Skylar, Customer Success
Great add on to my website. Customers love the peace of mind in the shipping.
Hi there,
Thank you for your review - we love that Route’s been able to help support your business! If there's anything else we can do, please let us know.
Have a great week!
Skylar, Customer Success
Soporte técnico
RouteApp LLC puede responder cualquier pregunta que tengas sobre Route Protection and Tracking.