Route Protection and Tracking

Name: Route Protection and Tracking
Brand: RouteApp LLC
Rating: 3.4 (337 reviews)

価格設定: 無料インストール。追加料金が適用される場合があります。
評価: 3.4 (337)
開発者: RouteApp LLC

Deliver premium post-purchase experiences—get package protection, returns and exchanges, & more

From delivery to re-discovery to returns and exchanges, Route protects brands and their customers with licensed package protection, returns and exchanges, fast issue resolution, package tracking, cash back loyalty discounts, and product recommendations. Route helps brands consistently deliver premium post-purchase experiences that lead to higher customer retention and profitability.

Package protection that gives your customers peace of mind at checkout
Returns management software with AI verification, exchanges, and POS support
Cash back loyalty discounts on the next purchase to bring customers back
Order tracking to extend customer lifetime value and keep customers 10x engaged
Instant claims resolution that saves time, support costs & customer frustration

あなたのストアと同じようなストアに人気: アメリカに拠点

言語

英語

このアプリは日本語に翻訳されていません

連携対象システム・アプリ

チェックアウト
Shopify Flow

カテゴリー

注文追跡

追跡

ブランド化された追跡ページ

通知

保証と保険

カバレッジタイプ

クレーム管理

価格設定

Shopify請求書とは別に、RouteApp LLCによる外部請求がある場合があります。詳しくはこちら

Free

無料インストール

Additional charges may apply. Please visit route.com/pricing to learn more.

すべての料金はUSDで請求されます。すべての価格オプションを見る

レビュー (337)

総合評価

3.4

評価レベルごとの件数

評価の69%は5つ星です
231
評価の5%は4つ星です
17
評価の2%は3つ星です
6
評価の4%は2つ星です
15
評価の20%は1つ星です
68

すべてのレビュー

2026年2月28日

Route has recently fallen short of expectations. They charge customers a significant amount for package insurance, yet when it comes time to file a claim, they become unhelpful. Recently, they did not assist us with a lost package, and we have decided we will be taking our business elsewhere.

Hair So Fab

アメリカ合衆国

アプリの使用期間：4年以上

編集日：2026年2月25日

We highly recommend against this app. We have had no access to the features to file claims, our customers were unable to file claims on their own, and when you close your account, they want a year's worth of invoices for services not rendered.
A quick look at their Instagram will show you that they don't allow comments or show likes - red flags for any eCommerce business.

Jewel Heels

アメリカ合衆国

アプリの使用期間：1年以上

2026年1月11日

Definitely do not recommend. So much that I had to reinstall the app just to leave the review. Always have to fight with getting the customer taken care of with this app when you have a claim, support is lacking. They did end up paying the claims they owed after it was all said and done with though. There are better apps out there.

JeepHut Offroad

アメリカ合衆国

アプリの使用期間：2年弱