Route Protection and Tracking

Route Protection and Tracking

요금제
무료 설치. 추가 요금이 부과될 수 있습니다.
하이라이트
미국의 비즈니스에서 인기 있는 앱
평점
4.0 (408)
개발자
RouteApp LLC

Deliver premium post-purchase experiences—get shipping protection, tracking & more

From delivery to re-discovery, Route protects brands and their customers with licensed shipping protection, fast issue resolution, package tracking, carbon neutral shipping, and product recommendations. Route helps brands consistently deliver premium post-purchase experiences that lead to higher customer retention and profitability. Since 2019, Route has built an ecommerce network of 13,000 brands and 3+ million active app users, and customers have chosen to protect 150 million orders.

From delivery to re-discovery, Route protects brands and their customers with licensed shipping protection, fast issue resolution, package tracking, carbon neutral shipping, and product recommendations. Route helps brands consistently deliver premium post-purchase experiences that lead to higher customer retention and profitability. Since 2019, Route has built an ecommerce network of 13,000 brands and 3+ million active app users, and customers have chosen to protect 150 million orders. 더 보기
  • Shipping protection that gives your customers peace of mind at checkout
  • Instant claims resolution that saves time, support costs & customer frustration
  • Package tracking that extends your customer lifetime value
  • Carbon neutral shipping that increases loyalty and protects the planet
  • AI-powered product recommendations that boost revenue and drive orders
하이라이트
미국의 비즈니스에서 인기 있는 앱

추적

브랜드 추적 페이지

알림

자동화, 이메일

출시됨

2019년 1월 17일

언어

영어

이 앱은 한국어로 번역되지 않았습니다

다음과 호환:

결제

요금제

외부 요금은 Shopify 인보이스와 별도로 RouteApp LLC 명의로 청구될 수 있습니다. 자세히 알아보기

무료 설치

Additional charges may apply. Please visit route.com/pricing to learn more.

모든 비용은 USD(으)로 청구됩니다. 모든 요금제 옵션 보기

리뷰 (408)

전체 평점
4
평점 수준당 개수
  • 평점의 71%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 2%가 별 3개입니다
  • 평점의 3%가 별 2개입니다
  • 평점의 18%가 별 1개입니다
2024년 5월 24일

The team was able to help me troubleshoot a challenging customer and provided great backup of screenshots and dates so I could take them back to the customer and review. Super helpful.

BlackTravelBox
미국
앱 사용 기간 4년 초과
답글 RouteApp LLC개 2024년 6월 26일

Hi there,

Thank you so much for taking the time to leave us a review! We love that Route’s been able to help support your business! If there's anything else we can do, please let us know.

Have a great day!

Best,
Skylar, Customer Success

2024년 5월 30일

Big sales push up front promising all your problems will be resolved without any of it backed up by reality once in use. Removing from our Shopify page after a year of use and zero customers actually being helped by it. They just want to use your small business store to skim money for themselves. For example, they will allow your customers to (unintentionally/accidentally) purchase Route protection on an in-store pick up order. They offered no remedy to this issue and don't really care. It's up to you to claw back the money.

Halfway Crooks Beer
미국
앱 사용 기간 9개월
답글 RouteApp LLC개 2024년 6월 17일

Hi there,

We’re disappointed to hear about your experience, and we want to make things right. A member of our team will reach out to you directly to find a solution.

Best,
Skylar, Customer Success

Show less

2024년 4월 18일

We've had Route for two years and honestly, the agents that we had before our current agent (Shout out to Atakeli!) were nowhere near as responsive as he is.

It makes such a difference and we will continue to have Route as a part of our online business. Nowadays, most claims are resolved in under a week.

L E S T I E N
미국
앱 사용 기간 대략 2년
답글 RouteApp LLC개 2024년 4월 25일

Hi there,

Thank you so much for your positive review! We're thrilled to hear about your great experience. If you ever need anything, feel free to reach out. We appreciate your support!

Have a wonderful week!

Skylar, Customer Success

2024년 6월 13일

Save your money and use shipping insurance through Shopify. At least for our store I found there's little value that Route provides, especially for the pricing. 2-3 months of having Route installed ended up costing us over $560 for a single claim filed. Additionally they are very unclear on their pricing structure

Kiyo Studios
미국
앱 사용 기간 대략 2개월
답글 RouteApp LLC개 2024년 6월 17일

Hi there,

We appreciate your feedback and apologize for any inconvenience. Your experience is important to us, and we want to make things right. A member of our team will reach out to you directly to work on a solution.

Best,
Skylar, Customer Success

2024년 4월 9일

Great add on to my website. Customers love the peace of mind in the shipping.

CornellSurgical.com
미국
앱 사용 기간 3개월
답글 RouteApp LLC개 2024년 4월 25일

Hi there,

Thank you for your review - we love that Route’s been able to help support your business! If there's anything else we can do, please let us know.

Have a great week!

Skylar, Customer Success

지원

RouteApp LLC에서 Route Protection and Tracking에 대한 회원님의 모든 질문에 답변해 드릴 수 있습니다.

개발자

RouteApp LLC

1441 W Innovation Way, Suite 200, Lehi, UT, 84043, US

리소스

이 개발자는 한국어(으)로 직접 지원을 제공하지 않습니다.

이 앱과 비슷한 더 많은 앱 보기

4.9 별 5개 중 총 리뷰 3041개 무료 플랜 사용 가능
Custom order tracker to build great order lookup experience
5.0 별 5개 중 총 리뷰 3607개 무료 플랜 사용 가능
주문을 추적하다, Track order tracker for higher CSAT & sales
Built for Shopify
4.9 별 5개 중 총 리뷰 3128개 무료 플랜 사용 가능
Effortlessly track, protect, & sync orders for happy customers

앱을 추가하시겠어요?

Shopify 3일 무료 체험