Route Protection and Tracking

Route Protection and Tracking

요금제
무료 설치. 추가 요금이 부과될 수 있습니다.
하이라이트
미국의 비즈니스에서 인기 있는 앱
평점
4.1 (416)
개발자
RouteApp LLC

Deliver premium post-purchase experiences—get shipping protection, tracking & more

From delivery to re-discovery, Route protects brands and their customers with licensed shipping protection, fast issue resolution, package tracking, carbon neutral shipping, and product recommendations. Route helps brands consistently deliver premium post-purchase experiences that lead to higher customer retention and profitability.

From delivery to re-discovery, Route protects brands and their customers with licensed shipping protection, fast issue resolution, package tracking, carbon neutral shipping, and product recommendations. Route helps brands consistently deliver premium post-purchase experiences that lead to higher customer retention and profitability. 더 보기
  • Shipping protection that gives your customers peace of mind at checkout
  • Instant claims resolution that saves time, support costs & customer frustration
  • Package tracking that extends your customer lifetime value
  • Carbon neutral shipping that increases loyalty and protects the planet
  • AI-powered product recommendations that boost revenue and drive orders
하이라이트
미국의 비즈니스에서 인기 있는 앱

언어

영어

이 앱은 한국어로 번역되지 않았습니다

다음과 호환:

결제

요금제

외부 요금은 Shopify 인보이스와 별도로 RouteApp LLC 명의로 청구될 수 있습니다. 자세히 알아보기

Free

무료 설치

Additional charges may apply. Please visit route.com/pricing to learn more.

모든 비용은 USD(으)로 청구됩니다. 모든 요금제 옵션 보기

리뷰 (416)

전체 평점
4.1
평점 수준당 개수
  • 평점의 71%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 2%가 별 3개입니다
  • 평점의 3%가 별 2개입니다
  • 평점의 18%가 별 1개입니다
2024년 11월 21일

Route has saved our customer service department so much time by handling the majority of our lost, stolen, or damaged packages. We are always so excited when we see Route has been attached to an order with an issue because it will be taken care of quickly! Plus Route saves our company so much money by replacing packages with the money they collect, not our company funds. Our rep Robert and the customer service team have been so helpful when issues arise. We are so happy with Route's services.

Little Bipsy Collection
미국
앱 사용 기간 11개월
답글 RouteApp LLC개 2024년 12월 2일

Hi there,

Thank you for the review! We appreciate you partnering with Route to navigate customers’ post-purchase experience. We look forward to continuing the adventure with you.

Have a great day!
Skylar, Customer Success

2024년 11월 20일

We are always working towards better, and this is definitely a great solution for clients who may have experienced issues with the delivery of packages and new "safe drop" procedures by most major carriers. Custom support and whole ROUTE team is A ++

ciele athletics
캐나다
앱 사용 기간 9개월
답글 RouteApp LLC개 2024년 12월 2일

Hi there,

This made our day! Thank you so much for your support—we’re thrilled to hear that you’re loving Route. If you have any suggestions or feedback in the future, we'd love to hear it.

Thanks!

Skylar, Customer Success

2024년 10월 23일

They earned over $12,000 from our customers while paying out $648, what a scam. They take well over 24 hours to answer an email and then it is with a question. They know its only a matter of time before store owners will dump this scam of an app. My manager installed I never would have.

Big Y Fly Co
미국
앱 사용 기간 대략 2개월
답글 RouteApp LLC개 2024년 11월 6일

Hi there,

We’re disappointed to hear about your experience, and we want to make things right. A member of our team will reach out to you directly to find a solution.

Best,
Skylar, Customer Success

2024년 8월 20일

Route's customer service is very helpful! They were able to fix a problem I was having in integrating Route into my store. There's always someone there to help! Requests for reimbursement are easy to initiate. Customers seem to like Route as well.

Blum's Almanac
미국
앱 사용 기간 9개월
답글 RouteApp LLC개 2024년 9월 9일

Hi there,

Wow, thank you for the review! We appreciate you partnering with Route to navigate customers’ post-purchase experience. We look forward to continuing the adventure with you.

Have a great rest of your day!

Best,
Skylar, Customer Success

2024년 8월 6일

For four years we have had Route - spanning 527 orders and counting - and although our customers can opt out of purchasing it, most pay the small surcharge for the insurance (typically $1-3 for our orders).

Finally we had a case yesterday where we had to claim on it, where the customer had the parcel stolen from his mailbox. Route was incredibly quick to resolve, and to settle the claim for us by refunding the customer directly. No fuss; no mess. Thanks Route!!!

Cycling and Sports Clothing - Bicycle Clothing Specialists
오스트레일리아
앱 사용 기간 대략 4년
답글 RouteApp LLC개 2024년 8월 9일

Hi there,

Thank you for your review! We love that Route’s been able to help support your business! If there's anything else we can do, please let us know.

Have a wonderful rest of your day!

Best,
Skylar, Customer Success

지원

RouteApp LLC에서 Route Protection and Tracking에 대한 회원님의 모든 질문에 답변해 드릴 수 있습니다.

개발자

RouteApp LLC

1441 W Innovation Way, Suite 200, Lehi, UT, 84043, US

리소스

이 개발자는 한국어(으)로 직접 지원을 제공하지 않습니다.

출시됨

2019년 1월 17일

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