Route: Post‑Purchase Platform

Route: Post‑Purchase Platform

무료 설치. 추가 요금이 부과될 수 있습니다.
평점(4.0)
리뷰
개발자

하이라이트

동일 업종 비즈니스에서 인기 있는 앱
  • 미국 소재

앱 소개

출시됨

2019년 1월 17일

언어

영어

이 앱은 한국어로 번역되지 않았습니다

다음과 호환:

결제

Improve customer experience, reduce costs & increase revenue—get package protection, tracking & more

Route deeply connects brands with their customers to delight them at every opportunity, transforming every part of the buying journey from ordered to delivered, and everywhere in between. Give shoppers peace of mind at checkout with shipping insurance that protects against loss, theft, or damage—and carbon neutral shipping on all protected orders. Offer immersive package tracking that keeps your brand top-of-mind and delivers personalized product recommendations that drive additional purchases.

Route deeply connects brands with their customers to delight them at every opportunity, transforming every part of the buying journey from ordered to delivered, and everywhere in between. Give shoppers peace of mind at checkout with shipping insurance that protects against loss, theft, or damage—and carbon neutral shipping on all protected orders. Offer immersive package tracking that keeps your brand top-of-mind and delivers personalized product recommendations that drive additional purchases. 더 보기
  • Package protection gives your shoppers confidence & peace of mind at checkout
  • Instant claims resolution that saves time, support costs & customer frustration
  • Branded package tracking that builds anticipation & enhances customer experience
  • Carbon neutral shipping that protects the planet and increases brand loyalty
  • Revenue-driving product recommendations that increase customer lifetime value

요금제

외부 요금은 Shopify 인보이스와 별도로 RouteApp LLC 명의로 청구될 수 있습니다. 자세히 알아보기

무료 설치

Additional charges may apply. Please visit route.com/pricing to learn more.

무료 설치

Additional charges may apply. Please visit route.com/pricing to learn more.

모든 비용은 USD(으)로 청구됩니다. 모든 요금제 옵션 보기

리뷰 403개

전체 평점
4
평점 수준당 개수
  • 평점의 71%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 2%가 별 3개입니다
  • 평점의 3%가 별 2개입니다
  • 평점의 18%가 별 1개입니다
2024년 4월 18일

We've had Route for two years and honestly, the agents that we had before our current agent (Shout out to Atakeli!) were nowhere near as responsive as he is.

It makes such a difference and we will continue to have Route as a part of our online business. Nowadays, most claims are resolved in under a week.

L E S T I E N
미국
앱 사용 기간 대략 2년
답글 RouteApp LLC개 2024년 4월 25일

Hi there,

Thank you so much for your positive review! We're thrilled to hear about your great experience. If you ever need anything, feel free to reach out. We appreciate your support!

Have a wonderful week!

Skylar, Customer Success

2024년 2월 20일

Route is awesome! We've been using it for years and both their product and support team have always been reliably great.

JCPal Technology
캐나다
앱 사용 기간 대략 5년
답글 RouteApp LLC개 2024년 2월 29일

Hi there,

Thank you so much for your positive review! We're thrilled to hear about your great experience. If you ever need anything, feel free to reach out. We appreciate your support!

Skylar, Customer Success

2024년 2월 15일

This is a great resource for any business to protect orders, give customers a sense of peace and assurance plus the support from the app is top notch. Definitely recommend.

MARY YOUNG
캐나다
앱 사용 기간 대략 2년
답글 RouteApp LLC개 2024년 2월 20일

Hi there,

This made our day! Thank you so much for your support—we’re thrilled to hear that you’re loving Route. If you have any suggestions or feedback in the future, we'd love to hear it.

Have a wonderful week!

Skylar, Customer Support

2024년 2월 6일

Correspondence is very pleasant and replies are sent in a very timely manner! Thank you!

Keto Brick LLC
미국
앱 사용 기간 3년 초과
답글 RouteApp LLC개 2024년 2월 20일

Hi there,

Thank you so much for your positive review! We're thrilled to hear about your great experience. If you ever need anything, feel free to reach out. We appreciate your support!

Have a wonderful week!

Skylar, Customer Success

2024년 2월 8일에 편집됨

Very poor response time to emails. Its been 24hrs and no response at all

Update
After many chats with Route - finally they resolved our issue. This should not be the case - there should be a timely response from Route support no matter what. Now I have the Customer success managers asking if support via Chat is better or email and to update review accordingly. My review still hands - increased it 2 stars but the response for my ticket took over a week which is ridiculous and not acceptable.

Pure Life Science
캐나다
앱 사용 기간 4년 초과
답글 RouteApp LLC개 2024년 2월 7일

Hi there,

We appreciate your feedback and apologize for any inconvenience. Your experience is important to us, and we want to make things right. A member of our team will reach out to you directly to work on a solution.

Best,

Skylar, Customer Support

앱 소개

출시됨

2019년 1월 17일

언어

영어

이 앱은 한국어로 번역되지 않았습니다

다음과 호환:

결제

RouteApp LLC 제공

RouteApp LLC 정보

평점 4.0

Shopify 앱스토어용 앱 빌드 경력 5년

1441 W Innovation Way, Suite 200, Lehi, UT, 84043, US

지원

메시지 보내기

merchantsupport@route.com

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