Route: Post‑Purchase Platform

Route: Post‑Purchase Platform

Priser
Gratis å installere. Tilleggsomkostninger kan forekomme.
Høydepunkter
Populært blant bedrifter i USA
Vurdering
4,0 (408)

Improve customer experience, reduce costs & increase revenue—get package protection, tracking & more

Route deeply connects brands with their customers to delight them at every opportunity, transforming every part of the buying journey from ordered to delivered, and everywhere in between. Give shoppers peace of mind at checkout with shipping insurance that protects against loss, theft, or damage—and carbon neutral shipping on all protected orders. Offer immersive package tracking that keeps your brand top-of-mind and delivers personalized product recommendations that drive additional purchases.

Route deeply connects brands with their customers to delight them at every opportunity, transforming every part of the buying journey from ordered to delivered, and everywhere in between. Give shoppers peace of mind at checkout with shipping insurance that protects against loss, theft, or damage—and carbon neutral shipping on all protected orders. Offer immersive package tracking that keeps your brand top-of-mind and delivers personalized product recommendations that drive additional purchases. mer
  • Package protection gives your shoppers confidence & peace of mind at checkout
  • Instant claims resolution that saves time, support costs & customer frustration
  • Branded package tracking that builds anticipation & enhances customer experience
  • Carbon neutral shipping that protects the planet and increases brand loyalty
  • Revenue-driving product recommendations that increase customer lifetime value
Høydepunkter
Populært blant bedrifter i USA

Lansert

17. januar 2019

Språk

Engelsk

Denne appen er ikke oversatt til Norsk (bokmål)

Fungerer med

Butikkens kasse

Priser

Eksterne kostnader kan faktureres av RouteApp LLC separat fra Shopify-fakturaen. Finn ut mer

Gratis å installere

Additional charges may apply. Please visit route.com/pricing to learn more.

Gratis å installere

Additional charges may apply. Please visit route.com/pricing to learn more.

Alle kostnader faktureres i USD. Se alle prisalternativer

Omtaler (408)

Samlet vurdering
4
Antall per vurderingsnivå
  • 71 % av vurderingene er 5 stjerner
  • 5 % av vurderingene er 4 stjerner
  • 2 % av vurderingene er 3 stjerner
  • 3 % av vurderingene er 2 stjerner
  • 18 % av vurderingene er 1 stjerner
24. mai 2024

The team was able to help me troubleshoot a challenging customer and provided great backup of screenshots and dates so I could take them back to the customer and review. Super helpful.

BlackTravelBox
USA
Over 4 år bruker appen
18. april 2024

We've had Route for two years and honestly, the agents that we had before our current agent (Shout out to Atakeli!) were nowhere near as responsive as he is.

It makes such a difference and we will continue to have Route as a part of our online business. Nowadays, most claims are resolved in under a week.

L E S T I E N
USA
Rundt 2 år bruker appen
RouteApp LLC svarte 25. april 2024

Hi there,

Thank you so much for your positive review! We're thrilled to hear about your great experience. If you ever need anything, feel free to reach out. We appreciate your support!

Have a wonderful week!

Skylar, Customer Success

30. mai 2024

Big sales push up front promising all your problems will be resolved without any of it backed up by reality once in use. Removing from our Shopify page after a year of use and zero customers actually being helped by it. They just want to use your small business store to skim money for themselves. For example, they will allow your customers to (unintentionally/accidentally) purchase Route protection on an in-store pick up order. They offered no remedy to this issue and don't really care. It's up to you to claw back the money.

Halfway Crooks Beer
USA
9 måneder bruker appen
20. februar 2024

Route is awesome! We've been using it for years and both their product and support team have always been reliably great.

JCPal Technology
Canada
Rundt 5 år bruker appen
RouteApp LLC svarte 29. februar 2024

Hi there,

Thank you so much for your positive review! We're thrilled to hear about your great experience. If you ever need anything, feel free to reach out. We appreciate your support!

Skylar, Customer Success

9. april 2024

Great add on to my website. Customers love the peace of mind in the shipping.

CornellSurgical.com
USA
3 måneder bruker appen
RouteApp LLC svarte 25. april 2024

Hi there,

Thank you for your review - we love that Route’s been able to help support your business! If there's anything else we can do, please let us know.

Have a great week!

Skylar, Customer Success

Brukerstøtte

RouteApp LLC kan besvare eventuelle spørsmål du har om Route: Post‑Purchase Platform.

Utvikler

RouteApp LLC

1441 W Innovation Way, Suite 200, Lehi, UT, 84043, US

Ressurser

Denne utvikleren tilbyr ikke direkte støtte på Norsk (bokmål).

Flere apper som denne

4,9 av 5 stjerner Totalt 2852 omtaler Gratis abonnement tilgjengelig
Custom order tracker to build great order lookup experience
5,0 av 5 stjerner Totalt 3410 omtaler Gratis abonnement tilgjengelig
Spor bestilling, Track order tracker for higher CSAT & sales
Built for Shopify
5,0 av 5 stjerner Totalt 3043 omtaler Gratis abonnement tilgjengelig
Effortlessly track, protect, & sync orders for happy customers

Vil du legge til en app?

Prøv Shopify gratis i tre dager