Route: Post‑Purchase Platform

Name: Route: Post‑Purchase Platform
Brand: RouteApp LLC
Rating: 3.9 (380 reviews)

Gratis å installere. Tilleggsomkostninger kan forekomme.

Vurdering (3,9)

Omtaler

380

Utvikler

RouteApp LLC

Demobutikk

Høydepunkter

Populært blant bedrifter som din

Basert i USA

Om denne appen

Lansert

17. januar 2019

Språk

Engelsk

Denne appen er ikke oversatt til Norsk (bokmål)

Kategorier

Garantier og forsikring , Sporing av kundebestillinger

Fungerer med

Butikkens kasse

Improve customer experience, reduce costs & increase revenue—get package protection, tracking & more

Route deeply connects brands with their customers to delight them at every opportunity, transforming every part of the buying journey from ordered to delivered, and everywhere in between. Give shoppers peace of mind at checkout with shipping insurance that protects against loss, theft, or damage—and carbon neutral shipping on all protected orders. Offer immersive package tracking that keeps your brand top-of-mind and delivers personalized product recommendations that drive additional purchases.

Package protection gives your shoppers confidence & peace of mind at checkout
Instant claims resolution that saves time, support costs & customer frustration
Branded package tracking that builds anticipation & enhances customer experience
Carbon neutral shipping that protects the planet and increases brand loyalty
Revenue-driving product recommendations that increase customer lifetime value

Priser

Eksterne kostnader kan faktureres av RouteApp LLC separat fra Shopify-fakturaen. Finn ut mer

Gratis å installere

Additional charges may apply. Please visit route.com/pricing to learn more.

Gratis å installere

Additional charges may apply. Please visit route.com/pricing to learn more.

Alle kostnader faktureres i USD. Se alle prisalternativer

380 vurderinger

Samlet vurdering

3,9

Antall per vurderingsnivå

71 % av vurderingene er 5 stjerner
268
6 % av vurderingene er 4 stjerner
21
2 % av vurderingene er 3 stjerner
8
3 % av vurderingene er 2 stjerner
12
19 % av vurderingene er 1 stjerner
71

15. november 2023

Route is excellent to work with - the save a lot of time and hassle with orders damaged during transit. Great for our customer and our team to keep the process easy and clear to understand and execute on. Justin, who is our rep there, is a true pleasure to work with and always there to help when we need it.

South Bay Board Co.

USA

Rundt 3 år bruker appen

RouteApp LLC svarte 28. november 2023

Hi there,

Thank you for your feedback! We're so glad to hear that partnering with Route has saved you time and hassle when dealing with shipping issues, and that you've enjoyed working with one of our fantastic CSMs, Justin.

We appreciate your partnership, and hope you have a wonderful day!

Skylar, Customer Service

31. oktober 2023

Route has been a great support to our business. Their help in providing assistance to our customers who deal with the frustrating experience of lost, stolen, or damaged packages has been invaluable. Route has also saved us a GREAT deal of time, stress and money with these incidents as well. I actually can no longer imagine running my business without Route, and I'm very grateful for all of the one-on-one assistance Route has provided us in the past 3-4 years.

The Sugar Art, Inc.

USA

Nesten 3 år bruker appen

RouteApp LLC svarte 13. november 2023

Hi there,

Thank you for your feedback, we're so happy to hear this! Your satisfaction is our priority, and we're glad that you've found Route to be invaluable for you and your customers. We value your partnership!

Have a great day,

Skylar, Customer Service

22. november 2023

Super-fast responses and incredible support from the team. Hassle free and ready to action any change that is needed, we can only appreciate that. Saves us a lot of time and our customers are happy :)

ALLIES [North America]

Singapore

Rundt 2 år bruker appen

RouteApp LLC svarte 30. november 2023

Hi there,

Thank you so much for taking the time to share your positive experience! We are so glad to hear that using Route has been hassle free, and has saved time for your team. We appreciate your partnership!

Have a wonderful day!

Skylar, Customer Support

21. november 2023

Route has been a pleasure to work with from the start. We’ve been working with Route for package protection for the last 3+ years and over a year ago added the track service as well. It’s been nothing but a breeze working with them and the team. Additionally, we have had very specific issues throughout the years and route has always stepped up and assisted us in finding a solution. I highly recommend!

Tres Colori Jewelry

USA

Over 2 år bruker appen

RouteApp LLC svarte 30. november 2023

Hi there,

Thank you for this positive review! We're so glad to hear that you've enjoyed working with Route, and we value your partnership. We appreciate your feedback and look forward to continuing to provide excellent support for you and your customers.

Thanks, and have a great day!

Skylar, Customer Support

26. oktober 2023

As others have mentioned, having Route as an extra layer of protection for our orders has been helpful. The CSMs we have worked with are quick to handle issues within the app or specific order situations.
Keep up the great job and here's to a successful Q4!

Lauren Moshi

USA

Over 1 år bruker appen

RouteApp LLC svarte 2. november 2023

Hi there, we're so happy to hear this! Your satisfaction is our priority, and we're glad that our CSMs have been able to assist you in a helpful and timely matter. We appreciate your feedback!

Thank you, and have a great day!

Skylar, Customer Support

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