Route: Post‑Purchase Platform

Name: Route: Post‑Purchase Platform
Brand: RouteApp LLC
Rating: 4.0 (403 reviews)

Gratis å installere. Tilleggsomkostninger kan forekomme.

Vurdering (4,0)

Omtaler

403

Utvikler

RouteApp LLC

Høydepunkter

Populært blant bedrifter som din

Basert i USA

Om denne appen

Lansert

17. januar 2019

Språk

Engelsk

Denne appen er ikke oversatt til Norsk (bokmål)

Kategorier

Garantier og forsikring , Sporing av kundebestillinger

Fungerer med

Butikkens kasse

Improve customer experience, reduce costs & increase revenue—get package protection, tracking & more

Route deeply connects brands with their customers to delight them at every opportunity, transforming every part of the buying journey from ordered to delivered, and everywhere in between. Give shoppers peace of mind at checkout with shipping insurance that protects against loss, theft, or damage—and carbon neutral shipping on all protected orders. Offer immersive package tracking that keeps your brand top-of-mind and delivers personalized product recommendations that drive additional purchases.

Package protection gives your shoppers confidence & peace of mind at checkout
Instant claims resolution that saves time, support costs & customer frustration
Branded package tracking that builds anticipation & enhances customer experience
Carbon neutral shipping that protects the planet and increases brand loyalty
Revenue-driving product recommendations that increase customer lifetime value

Priser

Eksterne kostnader kan faktureres av RouteApp LLC separat fra Shopify-fakturaen. Finn ut mer

Gratis å installere

Additional charges may apply. Please visit route.com/pricing to learn more.

Gratis å installere

Additional charges may apply. Please visit route.com/pricing to learn more.

Alle kostnader faktureres i USD. Se alle prisalternativer

403 vurderinger

Samlet vurdering

Antall per vurderingsnivå

71 % av vurderingene er 5 stjerner
286
5 % av vurderingene er 4 stjerner
22
2 % av vurderingene er 3 stjerner
8
3 % av vurderingene er 2 stjerner
14
18 % av vurderingene er 1 stjerner
73

18. april 2024

We've had Route for two years and honestly, the agents that we had before our current agent (Shout out to Atakeli!) were nowhere near as responsive as he is.

It makes such a difference and we will continue to have Route as a part of our online business. Nowadays, most claims are resolved in under a week.

L E S T I E N

USA

Rundt 2 år bruker appen

30. januar 2024

We have been using Route for over 4 years now. Hands down it has been one of the biggest game changers for our company and has saved us tens of thousands of dollars in shipping and product, as well as countless hours of TIME.

I recommend Route to anyone who runs an ecommerce site for ease on your CS team and saving on shipping/product costs.

Lurella Cosmetics

USA

Rundt 4 år bruker appen

RouteApp LLC svarte 1. februar 2024

Hi there,

Thank you so much for your positive review! We appreciate you partnering with Route to navigate customers’ post-purchase experience. We look forward to continuing the adventure with you.

Have a wonderful week!

Skylar, Customer Success

20. februar 2024

Route is awesome! We've been using it for years and both their product and support team have always been reliably great.

JCPal Technology

Canada

Rundt 5 år bruker appen

RouteApp LLC svarte 29. februar 2024

Hi there,

Thank you so much for your positive review! We're thrilled to hear about your great experience. If you ever need anything, feel free to reach out. We appreciate your support!

Skylar, Customer Success

30. januar 2024

We are super thankful that Route has helped our business by approving claims from our customers. It has helped us out a ton. Getting set up was simple and the claim process was quick. Lukas has been available for all questions and walked me through the system step by step. Great product and great service.

Ice Up Industries LLC

USA

4 måneder bruker appen

RouteApp LLC svarte 1. februar 2024

Hi there,

This made our day! Thank you so much for your support—we’re thrilled to hear that you’re loving Route. If you have any suggestions or feedback in the future, we'd love to hear it.

Have a great day!

Skylar, Customer Success

24. januar 2024

I accidentally messed up and deleted Route and was having a time trying to get it back on my store front.. Skylar saved the day Thank you for great customer support

Styles with Stephanie (a country boutique)

USA

Over 2 år bruker appen

RouteApp LLC svarte 1. februar 2024

Hi there,

Wow, thank you for the review! We love that Route’s been able to help support your business! If there's anything else we can do, please let us know.

Skylar, Customer Success

Alle omtaler