Route: Post‑Purchase Platform

Name: Route: Post‑Purchase Platform
Brand: RouteApp LLC
Rating: 4.0 (407 reviews)

Gratis te installeren. Er kunnen extra kosten van toepassing zijn.

Beoordeling (4,0)

Recensies

407

Ontwikkelaar

RouteApp LLC

Hoogtepunten

Populair bij bedrijven zoals dat van jou

Gevestigd in de Verenigde Staten

Over deze app

Geïntroduceerd

17 januari 2019

Talen

Engels

Deze app is niet vertaald in het Nederlands

Categorieën

Garantie en verzekering , Traceren van bestellingen - klanten

Werkt met

Checkout

Improve customer experience, reduce costs & increase revenue—get package protection, tracking & more

Route deeply connects brands with their customers to delight them at every opportunity, transforming every part of the buying journey from ordered to delivered, and everywhere in between. Give shoppers peace of mind at checkout with shipping insurance that protects against loss, theft, or damage—and carbon neutral shipping on all protected orders. Offer immersive package tracking that keeps your brand top-of-mind and delivers personalized product recommendations that drive additional purchases.

Package protection gives your shoppers confidence & peace of mind at checkout
Instant claims resolution that saves time, support costs & customer frustration
Branded package tracking that builds anticipation & enhances customer experience
Carbon neutral shipping that protects the planet and increases brand loyalty
Revenue-driving product recommendations that increase customer lifetime value

Bevat onvertaalde tekst

Vertaling weergeven

Prijs

Er kunnen door RouteApp LLC externe kosten in rekening worden gebracht, los van je Shopify-factuur. Meer informatie

Gratis te installeren

Additional charges may apply. Please visit route.com/pricing to learn more.

Gratis te installeren

Additional charges may apply. Please visit route.com/pricing to learn more.

Bevat onvertaalde tekst

Vertaling weergeven

Alle betalingen worden in USD gefactureerd. Alle prijsopties

407 recensies

Algemene beoordeling

Cijfers per recensieniveau

71% recensies zijn 5 sterren
289
5% recensies zijn 4 sterren
22
2% recensies zijn 3 sterren
8
3% recensies zijn 2 sterren
14
18% recensies zijn 1 sterren
74

24 mei 2024

The team was able to help me troubleshoot a challenging customer and provided great backup of screenshots and dates so I could take them back to the customer and review. Super helpful.

BlackTravelBox

Verenigde Staten

Meer dan 4 jaar gebruiken de app

18 april 2024

We've had Route for two years and honestly, the agents that we had before our current agent (Shout out to Atakeli!) were nowhere near as responsive as he is.

It makes such a difference and we will continue to have Route as a part of our online business. Nowadays, most claims are resolved in under a week.

L E S T I E N

Verenigde Staten

Ongeveer 2 jaar gebruiken de app

RouteApp LLC heeft geantwoord 25 april 2024

Hi there,

Thank you so much for your positive review! We're thrilled to hear about your great experience. If you ever need anything, feel free to reach out. We appreciate your support!

Have a wonderful week!

Skylar, Customer Success

30 mei 2024

Big sales push up front promising all your problems will be resolved without any of it backed up by reality once in use. Removing from our Shopify page after a year of use and zero customers actually being helped by it. They just want to use your small business store to skim money for themselves. For example, they will allow your customers to (unintentionally/accidentally) purchase Route protection on an in-store pick up order. They offered no remedy to this issue and don't really care. It's up to you to claw back the money.

Halfway Crooks Beer

Verenigde Staten

9 maanden gebruiken de app

20 februari 2024

Route is awesome! We've been using it for years and both their product and support team have always been reliably great.

JCPal Technology

Canada

Ongeveer 5 jaar gebruiken de app

RouteApp LLC heeft geantwoord 29 februari 2024

Hi there,

Thank you so much for your positive review! We're thrilled to hear about your great experience. If you ever need anything, feel free to reach out. We appreciate your support!

Skylar, Customer Success