Route Protection and Tracking
- Prijs
-
Gratis te installeren. Er kunnen extra kosten van toepassing zijn.
- Hoogtepunten
- Populair bij bedrijven in de Verenigde Staten
- Beoordeling
- 4,1 (416)
- Ontwikkelaar
- RouteApp LLC
Galerij met uitgelichte afbeeldingen
Deliver premium post-purchase experiences—get shipping protection, tracking & more
From delivery to re-discovery, Route protects brands and their customers with licensed shipping protection, fast issue resolution, package tracking, carbon neutral shipping, and product recommendations. Route helps brands consistently deliver premium post-purchase experiences that lead to higher customer retention and profitability.
- Shipping protection that gives your customers peace of mind at checkout
- Instant claims resolution that saves time, support costs & customer frustration
- Package tracking that extends your customer lifetime value
- Carbon neutral shipping that increases loyalty and protects the planet
- AI-powered product recommendations that boost revenue and drive orders
Bevat onvertaalde tekst
- Hoogtepunten
- Populair bij bedrijven in de Verenigde Staten
Talen
Engels
Deze app is niet vertaald in het Nederlands
Werkt met
CheckoutCategorieën
Tracking
Meldingen
Prijs
Er kunnen door RouteApp LLC externe kosten in rekening worden gebracht, los van je Shopify-factuur. Meer informatie
Free
Gratis te installeren
Additional charges may apply. Please visit route.com/pricing to learn more.
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Alle betalingen worden in USD gefactureerd. Alle prijsopties
Recensies (416)
Route has saved our customer service department so much time by handling the majority of our lost, stolen, or damaged packages. We are always so excited when we see Route has been attached to an order with an issue because it will be taken care of quickly! Plus Route saves our company so much money by replacing packages with the money they collect, not our company funds. Our rep Robert and the customer service team have been so helpful when issues arise. We are so happy with Route's services.
Hi there,
Thank you for the review! We appreciate you partnering with Route to navigate customers’ post-purchase experience. We look forward to continuing the adventure with you.
Have a great day!
Skylar, Customer Success
We are always working towards better, and this is definitely a great solution for clients who may have experienced issues with the delivery of packages and new "safe drop" procedures by most major carriers. Custom support and whole ROUTE team is A ++
Hi there,
This made our day! Thank you so much for your support—we’re thrilled to hear that you’re loving Route. If you have any suggestions or feedback in the future, we'd love to hear it.
Thanks!
Skylar, Customer Success
They earned over $12,000 from our customers while paying out $648, what a scam. They take well over 24 hours to answer an email and then it is with a question. They know its only a matter of time before store owners will dump this scam of an app. My manager installed I never would have.
Hi there,
We’re disappointed to hear about your experience, and we want to make things right. A member of our team will reach out to you directly to find a solution.
Best,
Skylar, Customer Success
Route's customer service is very helpful! They were able to fix a problem I was having in integrating Route into my store. There's always someone there to help! Requests for reimbursement are easy to initiate. Customers seem to like Route as well.
Hi there,
Wow, thank you for the review! We appreciate you partnering with Route to navigate customers’ post-purchase experience. We look forward to continuing the adventure with you.
Have a great rest of your day!
Best,
Skylar, Customer Success
For four years we have had Route - spanning 527 orders and counting - and although our customers can opt out of purchasing it, most pay the small surcharge for the insurance (typically $1-3 for our orders).
Finally we had a case yesterday where we had to claim on it, where the customer had the parcel stolen from his mailbox. Route was incredibly quick to resolve, and to settle the claim for us by refunding the customer directly. No fuss; no mess. Thanks Route!!!
Hi there,
Thank you for your review! We love that Route’s been able to help support your business! If there's anything else we can do, please let us know.
Have a wonderful rest of your day!
Best,
Skylar, Customer Success
Ondersteuning
RouteApp LLC kan al je vragen beantwoorden over Route Protection and Tracking.
Ontwikkelaar
Hulpbronnen
Deze ontwikkelaar biedt geen directe ondersteuning in het Nederlands.
Geïntroduceerd
17 januari 2019