Route Protection and Tracking

Route Protection and Tracking

Ceny
Bezpłatna instalacja. Mogą obowiązywać dodatkowe opłaty.
Najważniejsze informacje
Popularne wśród firm w Stanach Zjednoczonych
Ocena
4,1 (416)
Deweloper
RouteApp LLC

Deliver premium post-purchase experiences—get shipping protection, tracking & more

From delivery to re-discovery, Route protects brands and their customers with licensed shipping protection, fast issue resolution, package tracking, carbon neutral shipping, and product recommendations. Route helps brands consistently deliver premium post-purchase experiences that lead to higher customer retention and profitability.

From delivery to re-discovery, Route protects brands and their customers with licensed shipping protection, fast issue resolution, package tracking, carbon neutral shipping, and product recommendations. Route helps brands consistently deliver premium post-purchase experiences that lead to higher customer retention and profitability. więcej
  • Shipping protection that gives your customers peace of mind at checkout
  • Instant claims resolution that saves time, support costs & customer frustration
  • Package tracking that extends your customer lifetime value
  • Carbon neutral shipping that increases loyalty and protects the planet
  • AI-powered product recommendations that boost revenue and drive orders
Najważniejsze informacje
Popularne wśród firm w Stanach Zjednoczonych

Języki

Angielski

Ta aplikacja nie została przetłumaczona na język Polski

Współpracuje z

Realizacja zakupu

Ceny

RouteApp LLC może naliczać osobne opłaty, które nie są uwzględniane na fakturze Shopify. Dowiedz się więcej

Free

Bezpłatna instalacja

Additional charges may apply. Please visit route.com/pricing to learn more.

Wszystkie opłaty są naliczane w USD. Zobacz wszystkie opcje cen

Recenzje (416)

Ogólna ocena
4,1
Liczba recenzji z daną oceną
  • 71% ocen to oceny z 5 gwiazdkami
  • 5% ocen to oceny z 4 gwiazdkami
  • 2% ocen to oceny z 3 gwiazdkami
  • 3% ocen to oceny z 2 gwiazdkami
  • 18% ocen to oceny z 1 gwiazdkami
21 listopad 2024

Route has saved our customer service department so much time by handling the majority of our lost, stolen, or damaged packages. We are always so excited when we see Route has been attached to an order with an issue because it will be taken care of quickly! Plus Route saves our company so much money by replacing packages with the money they collect, not our company funds. Our rep Robert and the customer service team have been so helpful when issues arise. We are so happy with Route's services.

Little Bipsy Collection
Stany Zjednoczone
11 miesięcy korzystania z aplikacji
RouteApp LLC odpowiedział(a) 2 grudzień 2024

Hi there,

Thank you for the review! We appreciate you partnering with Route to navigate customers’ post-purchase experience. We look forward to continuing the adventure with you.

Have a great day!
Skylar, Customer Success

20 listopad 2024

We are always working towards better, and this is definitely a great solution for clients who may have experienced issues with the delivery of packages and new "safe drop" procedures by most major carriers. Custom support and whole ROUTE team is A ++

ciele athletics
Kanada
9 miesięcy korzystania z aplikacji
RouteApp LLC odpowiedział(a) 2 grudzień 2024

Hi there,

This made our day! Thank you so much for your support—we’re thrilled to hear that you’re loving Route. If you have any suggestions or feedback in the future, we'd love to hear it.

Thanks!

Skylar, Customer Success

23 październik 2024

They earned over $12,000 from our customers while paying out $648, what a scam. They take well over 24 hours to answer an email and then it is with a question. They know its only a matter of time before store owners will dump this scam of an app. My manager installed I never would have.

Big Y Fly Co
Stany Zjednoczone
Około 2 miesiące korzystania z aplikacji
RouteApp LLC odpowiedział(a) 6 listopad 2024

Hi there,

We’re disappointed to hear about your experience, and we want to make things right. A member of our team will reach out to you directly to find a solution.

Best,
Skylar, Customer Success

20 sierpień 2024

Route's customer service is very helpful! They were able to fix a problem I was having in integrating Route into my store. There's always someone there to help! Requests for reimbursement are easy to initiate. Customers seem to like Route as well.

Blum's Almanac
Stany Zjednoczone
9 miesięcy korzystania z aplikacji
RouteApp LLC odpowiedział(a) 9 wrzesień 2024

Hi there,

Wow, thank you for the review! We appreciate you partnering with Route to navigate customers’ post-purchase experience. We look forward to continuing the adventure with you.

Have a great rest of your day!

Best,
Skylar, Customer Success

6 sierpień 2024

For four years we have had Route - spanning 527 orders and counting - and although our customers can opt out of purchasing it, most pay the small surcharge for the insurance (typically $1-3 for our orders).

Finally we had a case yesterday where we had to claim on it, where the customer had the parcel stolen from his mailbox. Route was incredibly quick to resolve, and to settle the claim for us by refunding the customer directly. No fuss; no mess. Thanks Route!!!

Cycling and Sports Clothing - Bicycle Clothing Specialists
Australia
Około 4 lata korzystania z aplikacji
RouteApp LLC odpowiedział(a) 9 sierpień 2024

Hi there,

Thank you for your review! We love that Route’s been able to help support your business! If there's anything else we can do, please let us know.

Have a wonderful rest of your day!

Best,
Skylar, Customer Success

Pomoc techniczna

RouteApp LLC może odpowiedzieć na wszelkie pytania związane z Route Protection and Tracking.

Deweloper

RouteApp LLC

1441 W Innovation Way, Suite 200, Lehi, UT, 84043, US

Zasoby

Ten programista nie oferuje bezpośredniego wsparcia w języku: Polski.

Wprowadzenie na rynek

17 styczeń 2019

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