Route Protection and Tracking
- Preços
-
Grátis para instalar. Pode haver cobranças adicionais.
- Destaques
- Popular entre empresas dos Estados Unidos
- Classificação
- 4,0 (408)
- Desenvolvedor
- RouteApp LLC
Galeria de imagens em destaque
Ofereça experiências pós-compra premium — obtenha proteção de envio, rastreamento e mais
Da entrega à redescoberta, a Route protege marcas e seus clientes com proteção de envio licenciada, resolução rápida de problemas, rastreamento de pacotes, envio neutro em carbono e recomendações de produtos. A Route ajuda as marcas a oferecer consistentemente experiências pós-compra premium que levam a maior retenção de clientes e rentabilidade. Desde 2019, a Route construiu uma rede de comércio eletrônico de 13.000 marcas e mais de 3 milhões de usuários ativos do aplicativo, e os clientes escolheram proteger 150 milhões de pedidos.
- Proteção de envio que oferece tranquilidade aos seus clientes no checkout
- Resolução instantânea de reclamações que economiza tempo, custos de suporte e frustração do cliente
- Rastreamento de pacotes que aumenta o valor vitalício do seu cliente
- Envio neutro em carbono que aumenta a lealdade e protege o planeta
- Recomendações de produtos com IA que aumentam a receita e impulsionam pedidos
Contém texto traduzido automaticamente
- Destaques
- Popular entre empresas dos Estados Unidos
Acompanhamento
Notificações
Lançado
17 de janeiro de 2019
Idiomas
inglês
Este app não está traduzido para português (Brasil)
Categorias
Funciona com
CheckoutPreços
Você pode receber cobranças externas do parceiro de pagamentos RouteApp LLC, fora da fatura da Shopify. Saiba mais
Grátis para instalar
Custos adicionais podem ser aplicados. Por favor, visite route.com/pricing para saber mais.
Contém texto traduzido automaticamente
Todas as cobranças são faturadas em USD. Ver todas as opções de preço
Avaliações (408)
The team was able to help me troubleshoot a challenging customer and provided great backup of screenshots and dates so I could take them back to the customer and review. Super helpful.
Hi there,
Thank you so much for taking the time to leave us a review! We love that Route’s been able to help support your business! If there's anything else we can do, please let us know.
Have a great day!
Best,
Skylar, Customer Success
Big sales push up front promising all your problems will be resolved without any of it backed up by reality once in use. Removing from our Shopify page after a year of use and zero customers actually being helped by it. They just want to use your small business store to skim money for themselves. For example, they will allow your customers to (unintentionally/accidentally) purchase Route protection on an in-store pick up order. They offered no remedy to this issue and don't really care. It's up to you to claw back the money.
Hi there,
We’re disappointed to hear about your experience, and we want to make things right. A member of our team will reach out to you directly to find a solution.
Best,
Skylar, Customer Success
Show less
We've had Route for two years and honestly, the agents that we had before our current agent (Shout out to Atakeli!) were nowhere near as responsive as he is.
It makes such a difference and we will continue to have Route as a part of our online business. Nowadays, most claims are resolved in under a week.
Hi there,
Thank you so much for your positive review! We're thrilled to hear about your great experience. If you ever need anything, feel free to reach out. We appreciate your support!
Have a wonderful week!
Skylar, Customer Success
Save your money and use shipping insurance through Shopify. At least for our store I found there's little value that Route provides, especially for the pricing. 2-3 months of having Route installed ended up costing us over $560 for a single claim filed. Additionally they are very unclear on their pricing structure
Hi there,
We appreciate your feedback and apologize for any inconvenience. Your experience is important to us, and we want to make things right. A member of our team will reach out to you directly to work on a solution.
Best,
Skylar, Customer Success
Great add on to my website. Customers love the peace of mind in the shipping.
Hi there,
Thank you for your review - we love that Route’s been able to help support your business! If there's anything else we can do, please let us know.
Have a great week!
Skylar, Customer Success
Atendimento
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