Name: Route ‑ Protection & Tracking
Brand: RouteApp LLC
Rating: 4,1 (338 reviews)

Höjdpunkter

Populär bland företag som ditt

Baserat i USA

Om appen

Lansering

17 januari 2019

Språk

engelska

Kategorier

Orderspårning för kunder , Merförsäljning och korsförsäljning

Passar perfekt i

Kassa

Unlock your post-purchase experience with real-time tracking, package protection, remarketing & more

Combine package protection, real-time tracking, remarketing and sustainability into one holistic customer experience to increase sales and drive customer loyalty. Move beyond simple email and SMS and join the thousands of other merchants who have turned single purchasers into lifelong customers. Take advantage of the Route network, where your customers already track everything they order, to deepen and further monetize your relationships.

Combine package protection, real-time tracking, remarketing and sustainability into one holistic customer experience to increase sales and drive customer loyalty. Move beyond simple email and SMS and join the thousands of other merchants who have turned single purchasers into lifelong customers. Take advantage of the Route network, where your customers already track everything they order, to deepen and further monetize your relationships. mer

Build a modern relationship with your customers from checkout to delivery.
Keep your customers happy. Protect their orders from loss, theft, and damages.
Reduce time on customer support with instant issue resolution.
Boost loyalty & checkout conversion with carbon-neutral shipping.
Drive repeat purchases with personalized product recommendations.

Priser

Track

Gratis

+ Green

$199/månad

+ Grow

$349/månad

Package Protection

Gratis

Track

Gratis

+ Green

$199/månad

+ Grow

$349/månad

Package Protection

Gratis

Alla avgifter debiteras i USD. Återkommande och användningsbaserade avgifter faktureras var 30:e dag. Se alla prisalternativ

338 recensioner

Helhetsomdöme

4,1

Antal per omdömesnivå

72 % av omdömena har 5 stjärnor
242
6 % av omdömena har 4 stjärnor
21
2 % av omdömena har 3 stjärnor
7
3 % av omdömena har 2 stjärnor
11
17 % av omdömena har 1 stjärnor
57

27 december 2022

We love route. No longer do we have to worry about shipping issues because route has us covered. The customer support is fantastic and the claims process is really easy for customers to understand. Route has probably saved us thousands upon thousands of dollars in lost revenue! Route is a standard app across all of our e-commerce websites. It's definitely one of those essential apps. 10/10

NFDVapes

USA

Tid som ägnats åt att använda appen: Mer än ett år

RouteApp LLC svarade 3 januari 2023

Hi there!

Thank you for the amazing review! I am so glad to hear that our team and app have been able to help both you and your customers.

Should you run into any questions, please know you can reach out via our Help Center: https://route.com/help-center at any time.

Best,
Leea, Customer Service

25 oktober 2022

So far so good! The team was flexible addressing some of our specific concerns as well. That was nice to see!

VGoodiEZ

USA

Tid som ägnats åt att använda appen: Ungefär 2 månader

RouteApp LLC svarade 26 oktober 2022

Hi there,

Thank you for your review! We are so glad to help and we look forward to continuing that support for you and your team!

Should you like to give further feedback, or have any other questions, please feel free to reach out to our team at: https://routeapphelp.zendesk.com/hc/en-us and we’ll be happy to help.

Have a wonderful day,
Leea, Customer Service

6 oktober 2022

We used the app for several years but support stopped responding to me when I asked with help uninstalling The app has been glitchy in our cart for several months and support always told me it was working as expected I wouldn't recommend this app to anyone

Blonyx

USA

Tid som ägnats åt att använda appen: Ungefär 3 år

RouteApp LLC svarade 13 oktober 2022

Hi there,

We appreciate you taking the time to send in your feedback, and I am so sorry to hear of these concerns.

Our team would be happy to connect with you to help resolve any issues you are experiencing. Please feel free to contact your designated Customer Success Manager, or reach out through our help center here: https://route.com/help-center, at any time.

Best,
Leea, Customer Service

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